Senior Manager, Solution Architecture

ACS•Washington, DC

3d•Hybrid

About The Position

The Senior Manager, Solution Architecture is responsible for leading the design, governance, and implementation of enterprise solutions built on the Salesforce ecosystem. This role is responsible for designing scalable, secure, and innovative architectures that leverage Salesforce technologies and integrate with enterprise platforms, cloud services, and data ecosystems. The ideal candidate combines deep Salesforce expertise, modern cloud architecture knowledge, and strong leadership capabilities to drive digital transformation initiatives across the organization. This role will play a critical leadership position in shaping the organization's membership platform strategy, digital engagement capabilities, and AI-enabled business processes through the Salesforce ecosystem.

Requirements

Bachelor’s or master’s degree in computer science, Information Systems, or related field
10+ years of experience in enterprise architecture or solution architecture
5+ years of hands-on Salesforce platform experience
3+ years of leadership or architecture management experience
Proven experience designing large-scale Salesforce implementations
Experience integrating Salesforce with enterprise systems and cloud platforms
Strong experience with Salesforce Ecosystem: Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Salesforce Data Cloud, Salesforce Einstein / AI capabilities, Lightning Platform, Salesforce AppExchange ecosystem
Architecture & Integration: API-led architecture, MuleSoft, REST / GraphQL APIs, Event driven architecture, Microservices architecture, Cloud-native design patterns
Cloud & Modern Platforms: AWS, DevOps / CI/CD, Containerization (Docker / Kubernetes), CIAM (SSO, OAuth, SAML)
Data & Analytics: Enterprise data architecture, data integration and pipelines, Customer data platforms (CDP), Data governance frameworks

Responsibilities

Lead the architectural strategy and solution design for enterprise initiatives leveraging the Salesforce platform (Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Data Cloud, and Salesforce AI capabilities).
Ensure solutions align with enterprise architecture principles, scalability standards, and security frameworks.
Guide architecture decisions across Salesforce integrations, custom development, and platform extensions.
Establish reusable Salesforce architecture patterns and best practices.
Drive adoption of modern technologies including AI/ML, Salesforce Einstein, generative AI capabilities, and automation frameworks.
Evaluate and recommend new technologies within the Salesforce ecosystem.
Align Salesforce capabilities with enterprise digital transformation initiatives.
Lead architecture strategy for low-code/no-code solutions, platform automation, and AI-powered workflows.
Architect solutions that integrate Salesforce with enterprise systems, APIs, and cloud platforms.
Design scalable integration patterns using technologies such as: MuleSoft, API-led architecture, Event-driven architectures, and Microservices.
Collaborate with data teams to ensure Salesforce solutions integrate effectively with enterprise data platforms and analytics ecosystems.
Establish and enforce architecture standards, design reviews, and solution governance.
Ensure compliance with security, privacy, and regulatory requirements.
Lead architecture reviews for major Salesforce initiatives.
Lead and mentor a team of Solution Architects and Technical Architects.
Provide technical leadership across cross-functional teams including engineering, product, data, and infrastructure teams.
Partner with business leaders across membership, marketing, customer support and operations to design solutions that drive measurable business value.
Translate business requirements into scalable technical architectures.
Support strategic planning and roadmap development for Salesforce capabilities.