(USA) Senior Manager, Software Engineering
About The Position
The Senior Manager, Software Engineering, leads platform-level execution of software and AI/ML systems, ensuring alignment with strategic priorities and roadmap milestones. This role oversees the full software development lifecycle, driving technical excellence, scalability, and operational reliability across multiple teams. The position requires strong leadership in architectural design, DevOps practices, and cloud cost optimization while fostering collaboration with cross-functional stakeholders. The manager mentors engineering talent, manages complex initiatives, and champions continuous improvement to deliver robust, high-quality software solutions that support business objectives and enhance customer experiences. About the team: The Command & Control Center (CCC) operates as Walmart’s centralized 24/7 enterprise incident command and operational coordination hub. The team leads rapid detection, escalation, communication, and mitigation of critical technology and business incidents affecting operations. CCC establishes incident command structures, coordinates cross-functional response teams, and drives decision-making to restore services swiftly. It continuously monitors systems to proactively address disruptions and supports operational readiness during high-impact events. The team also ensures governance through incident documentation, root cause analysis, and process oversight, fostering operational excellence and effective stakeholder communication across the enterprise.
Requirements
- Proven leadership in platform engineering, overseeing software and AI/ML system execution aligned with strategic roadmaps.
- Expertise in software development lifecycle management, including coding, testing, deployment, and maintenance across multiple teams.
- Strong knowledge of DevOps architecture, CI/CD practices, and cloud financial management to optimize delivery and reduce operational costs.
- Experience guiding architectural reviews and system design for scalable, maintainable, and high-performance platforms.
- Ability to manage stakeholder relationships and coordinate cross-functional teams to ensure alignment and timely delivery.
- Skilled in mentoring engineers and fostering technical excellence through code quality and security standards.
- Demonstrated adaptability to evolving technologies and commitment to continuous improvement and innovation.
- Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 5 years’ experience in software engineering or related area.
- 7 years’ experience in software engineering or related area.
- 2 years’ supervisory experience.
Nice To Haves
- Master’s degree in computer science, computer engineering, computer information systems, software engineering, or related area and 3 years' experience in software engineering or related area.
- Creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
- Knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Responsibilities
- Lead platform-level execution of software and AI/ML systems, ensuring alignment with domain priorities and roadmap milestones.
- Oversee shared infrastructure, tooling, and frameworks to support scalable, secure, and reusable development.
- Drive full software development lifecycle across multiple teams, promoting DevOps practices and continuous improvement.
- Manage cloud cost optimization and enhance automation, telemetry, and tooling to reduce operational friction.
- Mentor engineers, guide architectural decisions, and uphold technical quality and compliance standards.
- Collaborate with stakeholders to define priorities, track progress, and ensure timely delivery of complex initiatives.
- Foster innovation by identifying opportunities for process and product enhancements.
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
