Senior Manager, Software Engineering

GoFundMe•San Francisco, CA

32d•Hybrid

About The Position

GoFundMe is seeking a Senior Software Engineering Manager to lead the team responsible for GoFundMe Pro's campaign-creation experience. The Create squad focuses on making powerful fundraising accessible to nonprofits, enabling them to express their mission while the platform handles the complexity of creating optimized, launch-ready campaigns. The role involves leading engineers who build Studio (the campaign builder), creation tools, templates, brand kits, guided workflows, AI-assisted content, and the preview-to-publish flow. This is a hands-on leadership position requiring people management, product-minded engineering, and a data-driven, experiment-first approach. The squad is recognized for its pioneering work in AI-accelerated development.

Requirements

Experience leading and growing software engineering teams as a people manager, including hiring, coaching, performance management, and career development.
Strong hands-on engineering background.
Strong background building complex, customer-facing web applications.
Deep expertise in TypeScript and modern frontend frameworks such as React.
Comfort operating across the full stack.
A product-minded, outcomes-first approach, framing work around user problems and measurable behavior change.
Experience partnering naturally with Product and Design.
Experience delivering in a data-driven, experimentation-heavy environment, including A/B testing, funnel and conversion optimization, and analytics instrumentation.
A track record of shipping iteratively with a bias to action, balancing speed and quality on a revenue-generating product surface.
Strong sense of web craft: performance, accessibility, reliability, and design system driven UI.
Excellent communication and collaboration skills, with the ability to lead a distributed team across time zones.
A passion for mentoring engineers, building inclusive teams, and leading as a coach and servant to the team.

Nice To Haves

Experience building rich, interactive builder or editor experiences (drag-and-drop, WYSIWYG, templating, live preview).
Experience with design systems and shared component libraries.
Experience integrating AI/LLM-powered features into products, such as content generation or intelligent suggestions.
Familiarity with product analytics and session tooling such as Heap, FullStory, Amplitude, or Looker.
Experience in B2B SaaS, nonprofit technology, fintech, or e-commerce/checkout conversion.
Experience owning a customer-facing checkout or conversion funnel.
Familiarity with AWS and modern CI/CD practices.
Demonstrated experience driving AI-assisted development adoption and best practices across teams.

Responsibilities

Lead, coach, and grow the Create squad (~8 engineers across frontend, fullstack, and backend) as a servant-leader, removing blockers and fostering an inclusive culture.
Own engineering delivery for the campaign-creation experience, including the Studio builder framework, creation tools, templates, brand kits, guided workflows, AI-assisted content, and the preview-to-publish flow.
Operate in a triad with Product and Design, engaging early in problem framing, scope, and tradeoffs, anchoring initiatives on clear outcomes and success metrics.
Champion an outcomes-over-output, bias-to-action culture, favoring rapid PoCs and iterative delivery.
Act as a player-coach by participating in architecture and design reviews, technical decisions, code review, and incident response, contributing hands-on where most effective.
Raise the bar on quality for a complex, interactive builder, focusing on performance, accessibility, reliability, and maintainability.
Move key metrics such as Studio adoption, campaign-creation rate, time-to-publish, and conversion through experimentation and A/B testing.
Partner cross-functionally with Product Marketing, Care/Support, Data, and adjacent squads on dependencies, GTM, and end-to-end experience.
Recruit, hire, onboard, and develop engineers across a distributed team through regular 1:1s, feedback, career development, and performance management.
Champion AI-assisted software development using tools like Claude Code, Cursor, and GitHub Copilot, and explore AI-powered product capabilities.
Own the squad's operational health and technical excellence, including incident response, observability, SLI/SLOs, test coverage, CI/CD, and trunk-based development.