Senior Manager, Software Engineering

Walmart•Bellevue, WA

5d•Onsite

About The Position

The Senior Manager, Software Engineering leads the execution and evolution of large-scale payment platforms across multiple engineering teams. This role owns delivery, architecture, operational excellence, and technical strategy for highly available distributed systems while ensuring alignment with business priorities and roadmap commitments. The leader drives cloud-native engineering, DevOps, automation, observability, cost optimization, and payment-platform resiliency while guiding architectural decisions and engineering standards. The role also develops engineering talent, manages cross-functional stakeholder relationships, and ensures payment solutions meet scalability, security, compliance, performance, and reliability expectations in a complex, regulated transaction environment. About the team: The UPP Payments team builds and operates a scalable, fault-tolerant payments platform that supports enterprise transaction processing. The team works across cloud-native architecture, payment routing, resiliency, certification, security, and observability to deliver reliable payment experiences at scale. Engineers design intelligent routing, failover, and recovery capabilities that maintain stability during peak traffic and downstream disruptions. The team values strong technical ownership, engineering rigor, operational excellence, and continuous improvement while partnering across product, business, security, and payment ecosystems to expand platform capabilities across markets and support evolving business priorities.

Requirements

Proven engineering leadership experience delivering large-scale, highly available distributed platforms in payments, fintech, retail, or transaction-intensive environments.
Strong understanding of the payment lifecycle, including authorization, capture, reversal, refund, settlement, reconciliation, and exception handling.
Experience with payment routing, orchestration, failover, idempotency, gateways, processors, acquirers, issuers, card networks, tokenization, and PCI DSS.
Deep knowledge of cloud-native architecture, microservices, APIs, event-driven systems, DevOps, CI/CD, observability, and operational excellence.
Demonstrated ability to guide architecture, manage production incidents, optimize cloud costs, mentor engineers, and enforce security and quality standards.
Strong cross-functional collaboration skills across product, business, compliance, security, operations, and external payment partners in complex, regulated environments.
Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 5 years’ experience in software engineering or related area.
7 years’ experience in software engineering or related area.
2 years’ supervisory experience.

Nice To Haves

Master’s degree in computer science, computer engineering, computer information systems, software engineering, or related area and 3 years' experience in software engineering or related area.
Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
Knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

Lead platform-level execution for highly available, distributed payment systems aligned with business priorities and roadmap milestones.
Drive architecture for payment processing, transaction routing, authorization, retries, reversals, fallback, and resiliency.
Oversee cloud infrastructure, shared tooling, DevOps, CI/CD, automation, telemetry, and production readiness across multiple teams.
Partner with product, architecture, security, operations, and payment stakeholders to deliver complex initiatives while meeting compliance and certification requirements.
Guide architectural decisions for scalability, fault tolerance, performance, security, and cost optimization.
Mentor engineers, strengthen technical ownership, lead operational improvements, and establish metrics for availability, transaction success, latency, recovery, and platform health.

Benefits

Incentive awards for performance
401(k) match
Stock purchase plan
Paid maternity and parental leave
PTO
Multiple health plans
Competitive pay
Performance-based bonus awards
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.