Senior Manager, Software Engineering - AI/ML Tools

Walmart•Sunnyvale, CA

4d•Onsite

About The Position

This role involves leading platform-level execution of software and AI/ML systems, ensuring alignment with domain priorities and roadmap milestones. The position oversees shared infrastructure, tooling, and ML frameworks (e.g., CI/CD, SDKs, model runtimes, feature stores) that support scalable, reusable, and secure development. The Senior Manager will guide architectural reviews and system design decisions to ensure maintainability, extensibility, and performance across services, and champion system integration leadership for seamless interoperability and consistency across platforms. The role drives the full software development lifecycle—including coding, testing, deployment, observability, and ongoing maintenance—across multiple teams, championing DevOps architecture and CI/CD practices. It also involves implementing cloud cost optimization strategies and reducing friction/toil through automation, telemetry, and tooling enhancements, while owning operational delivery and technical excellence. The Senior Manager will oversee the design and delivery of robust, AI-integrated software systems serving millions of customers and associates, collaborating with product, data science, and engineering teams to build AI/ML-enabled features, intelligent automation, and agentic AI systems. Integration of ML components and AI agents using languages such as Python, Java, Rust, Dart, and TypeScript is expected, leveraging developer tools like GitHub Copilot. Furthermore, the role involves mentoring and developing engineers, fostering a culture of learning and innovation, guiding engineers and managers through architectural trade-offs, best practices, and career growth opportunities, and ensuring technical quality through rigorous testing, code reviews, defect prevention, and adherence to security and compliance standards. The position owns the execution of complex technical initiatives, ensuring delivery on time, within scope, and aligned with business goals, aligning platform engineering work with broader domain strategies, and managing stakeholder relationships. Finally, it demonstrates technical ownership, sound technical judgment, change agility, and strong collaboration skills, proactively seeking opportunities for innovation and continuous improvement.

Requirements

Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 5 years’ experience in software engineering or related area.
OR 7 years’ experience in software engineering or related area.
2 years’ supervisory experience.
Software Development Life Cycle
Technical Leadership
Solution Design
Project Management
Software Architecture
Demonstrates and encourages respect for all; builds a high-performing team; seeks, and embraces differences in people, cultures, ideas and experiences; creates a workplace where all associates feel seen, supported and connected through culture of belonging so associates thrive and perform; drives a positive associate and customer/member experience for all; identifies, attracts, and retains the best team members.
Creates a discipline and focus around developing talent, through feedback, coaching, mentoring, and developmental opportunities; promotes an environment allowing everyone to bring their best selves to work; empowers associates and partners to act in the best interest of the customer/member and company; and regularly recognizes others’ contributions and accomplishments.
Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates and listens attentively, with energy and positivity to motivate, influence, and inspire commitment and action.
Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).
Follows the law, our code of conduct and company policies, and sets expectations for others to do the same; promotes an environment where associates feel comfortable sharing concerns and reinforces our culture of non-retaliation; listens to concerns raised by associates. takes action and encourages others to do the same; holds self and others accountable for achieving results in a way that is consistent with our values.
Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.
Delivers expected business results while putting the customer/member first and consistently applying an omni-merchant mindset and acts with an Every Day Low-Cost mindset to drive value and Every Day Low Prices for customers/members.
Adopts a holistic perspective that considers data, analytics, customer/member insights, and different parts of the business when making plans and shaping the team’s strategy.
Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions, fosters an environment that supports learning, innovation, and learning from mistakes, and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.

Nice To Haves

Master’s degree in computer science, computer engineering, computer information systems, software engineering, or related area and 3 years' experience in software engineering or related area.
Knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards.
Knowledge of assistive technologies.
Experience integrating digital accessibility seamlessly.
Knowledge of accessibility best practices.

Responsibilities

Leads platform-level execution of software and AI/ML systems, ensuring alignment with domain priorities and roadmap milestones.
Oversees shared infrastructure, tooling, and ML frameworks (e.g., CI/CD, SDKs, model runtimes, feature stores) that support scalable, reusable, and secure development.
Guides architectural reviews and system design decisions to ensure maintainability, extensibility, and performance across services.
Champions system integration leadership to ensure seamless interoperability and consistency across platforms.
Drives the full software development lifecycle—including coding, testing, deployment, observability, and ongoing maintenance—across multiple teams.
Champions DevOps architecture and CI/CD practices to streamline delivery, improve reliability, and promote continuous improvement.
Implements cloud cost optimization strategies and reduces friction/toil through automation, telemetry, and tooling enhancements.
Owns operational delivery and technical excellence, ensuring high system availability, scalability, and incident response preparedness.
Oversees the design and delivery of robust, AI-integrated software systems that serve millions of customers and associates, ensuring adherence to coding standards, architectural alignment, and cross-platform reliability.
Collaborates with product, data science, and engineering teams to build AI/ML-enabled features, intelligent automation, and agentic AI systems.
Integrates ML components and AI agents using languages such as Python, Java, Rust, Dart, and TypeScript.
Leverages developer tools such as GitHub Copilot to accelerate innovation and enhance engineering velocity.
Mentors and develops engineers, fostering a culture of learning and innovation.
Guides engineers and managers through architectural trade-offs, best practices, and career growth opportunities.
Ensures technical quality by promoting rigorous testing, code reviews, defect prevention, and adherence to security and compliance standards.
Owns the execution of complex technical initiatives, ensuring delivery on time, within scope, and aligned with business goals.
Aligns platform engineering work with broader domain strategies via effective backlog management, milestone tracking, and dependency coordination.
Manages stakeholder relationships across engineering, product, and data teams to define priorities and unblock progress.
Establishes and tracks operational, functional, and engineering metrics to assess platform success and guide continuous improvement.
Demonstrates responsibility for deliverables, ensuring solutions meet quality standards and business objectives.
Takes initiative to resolve issues and drive projects to completion.
Applies sound reasoning to make informed technical decisions, balancing trade-offs and considering long-term impacts on system architecture and business goals.
Adapts quickly to change, embraces new technologies, and understands the broader system context.
Anticipates downstream effects of technical choices and integrates feedback to improve outcomes.
Works effectively across teams, openly shares knowledge, and communicates complex ideas clearly to both technical and non-technical stakeholders.
Proactively seeks opportunities to enhance processes, tools, and products.
Encourages experimentation and learning to drive ongoing improvement.
Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning.
Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and promoting a belonging mindset in workplace.
Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy.
Ensures business needs are met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost effectiveness; and participating in and supporting community outreach events.

Benefits

Performance-based bonus awards
Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption expense reimbursement
Surrogacy expense reimbursement
Live Better U education benefit program (for full-time and part-time associates)
Tuition, books, and fees paid by Walmart for Live Better U program