Senior Manager, Software Development Engineering

Amex • Chicago, IL

1d • Remote

About The Position

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Senior Manager, Software Development Engineering wanted by American Express Global Business Travel, Egencia LLC in Chicago, IL. Lead engineering team to build, operate, streamline, and maintain Trips Experience to meet customers' evolving needs. Focus on capacity planning, project planning, and management. Partner with product and design counterparts to understand requirements and priorities, solution business problems, craft roadmaps, and manage development from conceptualization through delivery and ownership. Create and maintain accurate project schedules, and drive tasks to completion. Ensure your team meets their delivery commitments through an effective sprint planning process and daily stand-ups. Facilitate team-owned process improvements. Ensure team uses best practices with respect to test automation and manual regression and exploratory testing. Hire, mentor, coach, and retain a collaborative, best-of-class engineering team. Ensure team members have appropriate skills and behaviors and effectively communicate performance results. Foster career growth and a strong team culture of inclusivity, product ownership and quality, technical and operational excellence. Lead by example. Perform Quality Inspections and Walkthroughs, Architecture Review, Design Review, Code Review, and Security Review to ensure compliance with standards. Manage prioritization and remediation of any defects identified in team's product, prioritizing based on number of customers impacted, impact to revenue, and impact to over-all use experience. Demonstrate leadership in mentoring, establishing standards in documentation and clean code, and setting a professional example to the team.

Requirements

• Must have a Bachelor’s degree in Computer Science, Information Systems or related field plus five (5) years of relevant experience.
• Must have: five (5) years of experience with Catchpoint
• three (3) years of experience with Serenity Testing Framework
• three (3) years of experience with BrowserStack Administration
• three (3) years of experience with Glassbox
• two (2) years of experience with Figma.

Responsibilities

• Lead engineering team to build, operate, streamline, and maintain Trips Experience to meet customers' evolving needs.
• Focus on capacity planning, project planning, and management.
• Partner with product and design counterparts to understand requirements and priorities, solution business problems, craft roadmaps, and manage development from conceptualization through delivery and ownership.
• Create and maintain accurate project schedules, and drive tasks to completion.
• Ensure your team meets their delivery commitments through an effective sprint planning process and daily stand-ups.
• Facilitate team-owned process improvements.
• Ensure team uses best practices with respect to test automation and manual regression and exploratory testing.
• Hire, mentor, coach, and retain a collaborative, best-of-class engineering team.
• Ensure team members have appropriate skills and behaviors and effectively communicate performance results.
• Foster career growth and a strong team culture of inclusivity, product ownership and quality, technical and operational excellence.
• Lead by example.
• Perform Quality Inspections and Walkthroughs, Architecture Review, Design Review, Code Review, and Security Review to ensure compliance with standards.
• Manage prioritization and remediation of any defects identified in team's product, prioritizing based on number of customers impacted, impact to revenue, and impact to over-all use experience.
• Demonstrate leadership in mentoring, establishing standards in documentation and clean code, and setting a professional example to the team.

Benefits

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family .
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees