Senior Manager, Software Development Engineering (Claims Adjudication)

CVS Health•Richardson, TX

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary As part of the exciting Adjudication Development Engineering team, you will be expected to be proficient in all critical functions of the application development and will champion SDLC methodologies with a deep understanding of best practices to ensure that quality standards are met. We believe for success you should have flexibility, possess a positive outlook, discernment, and inspire change within a fast growing environment. This team directly impacts the lives of our pharmacy customers by creating systems that process prescriptions. The systems we work with process over 10 million scripts a day and is business critical. You can work knowing you are helping many people each day.

Requirements

7+ years of Information Technology experience including leadership and development management experience in core development and delivery areas.
7+ years of experience in information technology principles, development methodologies and use of platforms/applications or software products.
7+ years of experience mentoring and supervising full time employees work and career development; as well as onsite and offshore vendor relationships.
5+ years of experience in handling customer expectations and relationship building.
5+ years of experience leading large or multiple application teams to deliver projects and initiatives effectively.
5+ years of technology development (Design, Coding and Testing) experience in Cloud/Web/Legacy technology.

Nice To Haves

Health Care and PBM background
IBM i/AS400 Series and Cloud experience

Responsibilities

Manage assigned functional areas through detailed planning of projects, resources and skillset mapping.
Provide technology guidance to the resources, planned according to the functional and technical skillset required for the project delivery.
Successfully deliver all projects and programs without compromising quality, budget, scope and schedule.
Meet scheduled milestones to ensure projects / programs objectives are met in a timely manner.
Contribute to IT project planning for one or more business areas; review progress toward plan regularly with clients and make modifications, as necessary; provide quantitative cost/benefit analysis; ensure team is following work, documentation, certification, and audit requirements, as needed.
Lead the development and delivery of innovative AI tools, ensuring alignment with the organization’s strategic goals.
Set yearly goals focusing on career development. Discuss and layout plan of action to achieve goals and expectations.
Perform periodic assessment of CVS and vendor resources.
Provide formal and informal feedback to address gaps in performance (functional, technical and soft skills).
Perform mid-year and year end assessment.
Provide comprehensive feedback on strengths and development areas.
Oversee, review and take action on time sheets for CVS and vendor resource to ensure compliance.
Actively participate in recruitment and selection processes for both CVS and vendor candidates, as well as lead onsite and offshore vendor relationships.
Commitment to ensuring teams adheres to the highest degree of integrity and Code of Conduct standards.
Consult with business and IT stakeholders during execution of projects to ensure business and IT expectations are being met.
Address any challenge or road block to accomplish project goals and expectations.
Identify and develop services and service level agreements (SLAs); educate senior leaders on service-related information and continually improve related processes.