Senior Manager, Site Reliability Engineering

Invoca•Los Angeles, CA

3d•$190,000 - $250,000•Remote

About The Position

Invoca is building an agentic development environment, one where software is designed, written, tested, deployed, and operated with AI as a first-class collaborator. Infrastructure is where that gets real or doesn't: agents move fast, and the platform underneath them is what makes that safe. The fastest-growing consumer of infrastructure operations isn't a person clicking through a portal, it's software. That’s what we’re building for. You help shape where it goes next. Getting there starts with shedding weight: finding where we can leverage partners and managed services, building self-service paths engineers and agents can both use safely, and retiring what we shouldn't be running at all. This is not a caretaking role. You'd inherit a capable team with deep knowledge of our systems, being asked to work differently than it has. You bring outside perspective: you've built and run infrastructure teams elsewhere and you arrive with a specific point of view on what great looks like. This position reports to the Senior Director, Infrastructure & Security.

Requirements

5+ years hands-on in an SRE, DevOps, systems, or infrastructure engineering role, and 3+ years directly managing teams in one of those disciplines.
Real depth across the platforms we run on: Cloud infrastructure in AWS/GCP, Kubernetes, Infrastructure as code (Terraform) and policy-as-code for governing it, GitOps and continuous delivery (ArgoCD and Atlantis), Observability (Prometheus, Grafana, ELK), Linux (configured via Chef), MySQL
Strong opinions about infrastructure design and automation, held with an open mind, and the judgment to use both what exists today and where the industry is heading to guide decisions.
Significant experience as a hiring manager — you know what strong looks like at this level because you've hired it — and a track record of inheriting a team and raising its performance through development, hiring, and clear expectations.
You can work alongside highly skilled external specialists, able to hold your own technically, and can hold them to a high bar.
A working point of view on AI in infrastructure work: where it genuinely accelerates the work and where it doesn't, what output you can trust and what needs a gate, and how to raise a whole team's fluency rather than leaving it to individuals.
Effective in a remote-first, asynchronous culture, and able to report complex technical progress in terms a non-engineering audience can act on.

Responsibilities

Decide what we run and what we don't. We keep a system in-house only when it differentiates us. Apply that test system by system and find the right home.
Land the move from self-hosted to managed Kubernetes making sure the operational expertise stays with us.
Reduce what the team carries operationally so capacity goes toward building and not maintenance.
Own the technical direction for the platform your team runs, partnering with Developer Enablement, Infosec, and architecture where decisions reach beyond it.
Lead a team of 8 SREs with deep systems knowledge. Set a clear bar, give people the feedback and context to hit it, and invest in the growth of the team.
Own and execute the rolling 3-month delivery plan: translate infrastructure strategy into clear priorities, navigate ambiguity, and hold full accountability for shipping high-impact work.
Represent SRE where infrastructure decisions get made, and be in architecture and planning conversations before your team is needed.
Work alongside a leadership team including a tech lead, architect, and your engineering management cohort to solve problems bigger than any one team.
Drive a pipeline, not a bottleneck. Work the team does on another team's behalf becomes a callable API with a policy decision attached — invoked by an agent or a person with the same governance and the same audit trail.
Extend policy and scanning controls so agent-driven infrastructure change is safe by default rather than safe by review.
Define clean boundaries and contracts between infrastructure and the product teams that build on it.
Win on adoption, not mandate. The path with policy and audit attached has to also be the fastest one available for an agent or a person.
Use AI and agentic workflows in how the team builds and operates infrastructure: agent-assisted development, automated incident detection and triage, self-healing deployments, drift and policy detection.
Establish safe, observable, and auditable ways to bring AI into how we build and run infrastructure, and help the teams around you adopt them with confidence.
Build shared practices and tooling for infrastructure that every team can adopt, replacing one-off, team-specific approaches.
Treat infrastructure as a product with internal users: define adoption goals and measure whether teams are actually better off because of your work.
Translate technical decisions in the platform into terms leadership and product teams care about: velocity, cost, risk, customer trust, and revenue impact.
Partner with engineering and product leadership to prioritize your work based on measurable business and customer impact, not technical elegance alone.

Benefits

Medical, dental, and vision coverage begins on your first day of employment for U.S.-based teammates.
Access to mental wellbeing support and an Employee Assistance Program (EAP).
Wellness Subsidy – Reimbursement that can be applied toward gym memberships, fitness classes, and more.
Flexible Time Off
20 U.S. paid holidays, including a winter break
Up to 12 weeks of 100% paid leave for baby bonding, adoption, and caring for family members.
Up to 12 weeks of 100% paid leave for childbirth and medical needs.
Access to industry-leading enterprise AI tools, including leading LLMs and agentic AI workflow solutions to help you maximize productivity and work more effectively.
Annual reimbursement of up to $1,000 per fiscal year to support learning, certifications, conferences, and other professional development opportunities.
401(k) plan through Fidelity with a company match of up to 4%.
Recognition Programs
Sabbatical after seven years of service.