Senior Manager, Services Sales and Margin Accounting

CDW•Virtual - Illinois, IL

2d•$143,000 - $180,000

About The Position

We are seeking a Senior Manager, Services Sales and Margin Accounting who thrives at the intersection of accounting, operations, and business transformation. This role will lead the accounting and financial oversight of CDW’s managed services and professional services revenue streams. This role owns revenue recognition and related cost accounting across recurring service arrangements. The Senior Manager will combine strong technical accounting judgment with an understanding of how services are sold, delivered, and billed, translating complex contracts into practical accounting processes. This role is responsible for ensuring accurate revenue recognition, cost accounting, gross profit reporting, and compliance with U.S. GAAP while partnering closely with business leaders to support growth, profitability, and operational excellence across the services business.

Requirements

Bachelor’s degree with 7+ years of experience in Accounting or Finance, and 3+ years in a management role
Experience in professional services, managed services, technology consulting, or other project-based and recurring services businesses is preferred.
Excellent verbal and written communication skills with the ability to interact effectively with internal and external stakeholders, including leadership
Advanced experience in revenue recognition guidance and application to complex fact patterns.
Exceptional proficiency in financial close and proficiency in using financial software and tools.
Strategic mindset and the ability to think critically, solve problems, and drive change.
Leadership experience with a track record of successfully managing and developing high-performing teams.

Nice To Haves

CPA certification and public accounting experience, a plus.

Responsibilities

Lead the monthly, quarterly, and annual close for managed services and professional services revenue, related costs, and gross margin, ensuring timely reporting, well-supported accounting conclusions, and appropriate review of journal entries and reconciliations.
Evaluate customer contracts, statements of work, and contract changes under ASC 606, including time-and-materials, fixed-fee, milestone-based, outcome-based, and recurring service arrangements. As needed, partner with Technical Accounting on complex judgments and document conclusions.
Translate contract terms and accounting conclusions into operational requirements for project setup, revenue recognition, billing, and contract modifications within professional services automation and related financial systems.
Partner with project managers and Services Operations to assess project budgets, estimates at completion, progress toward completion, and changes in scope. Ensure estimates used in revenue recognition are timely, supported, and reflected appropriately in the financial results.
Oversee accounting for unbilled revenue, deferred revenue, revenue and cost accruals, and related balance sheet accounts. Resolve differences among service delivery, billing, and revenue recognition, addressing underlying data and process issues.
Analyze services revenue and gross margin trends, investigate unusual results, and clearly explain the accounting and operational drivers to business leaders and Financial Planning & Analysis.
Partner with Services leadership, Sales, Operations, Legal, and Technology on new offerings and commercial arrangements, establishing accounting requirements, reliable data, and controls before implementation.
Design and improve scalable accounting processes across the services lifecycle. Use data, automation, and appropriate AI-enabled tools to reduce manual effort, improve visibility, and strengthen the quality of financial reporting.
Maintain effective SOX controls over services accounting, including contract review, project estimates, system data, and close activities. Support internal and external audits and resolve identified issues.
Lead and develop the team through clear expectations, thoughtful delegation, coaching, and accountability. Build technical knowledge, business understanding, and problem-solving capabilities across the team.