Senior Manager, Salesforce Solution Architect

PwC•Vancouver, BC

11d•$168,000 - $218,000•Hybrid

About The Position

At PwC, this role is part of the business application consulting team, specializing in consulting services for various business applications to help clients optimize operational efficiency. As a Salesforce consulting generalist, the individual will provide consulting services, analyze client needs, implement software solutions, and offer training and support for effective utilization of Salesforce applications to achieve strategic objectives. As a Solution Architect, the role involves owning the end-to-end technical vision for multi-cloud Salesforce implementations, from discovery through design, build, and post-launch optimization. This includes leading delivery teams, mentoring Salesforce consultants, and serving as a trusted advisor to C-suite stakeholders. The position also plays a key role in practice growth through leading pursuits, developing proposals, and building client relationships. It requires both technical depth and consulting leadership, with hands-on involvement in architecture decisions, solution design, and accountability for quality and scalability. This Senior Manager role is part of a team of problem solvers, addressing complex business issues from strategy to execution, and is a newly created position reflecting PwC's commitment to growth and delivering distinctive value.

Requirements

Own the technical design authority for enterprise Salesforce engagements — defining org strategy, data architecture, integration patterns, and security models from discovery through go-live
Lead solution architecture across Sales, Service, Experience, Data, Marketing, and Industry Clouds, ensuring designs are scalable, maintainable, and aligned with Salesforce Well-Architected principles
Conduct detailed solution design sessions with clients: gathering requirements, mapping business processes to platform capabilities, identifying gaps, and producing technical design documents
Design and govern integration architecture: REST/SOAP APIs, middleware (MuleSoft, Boomi), Platform Events, Change Data Capture, and enterprise data migration strategies
Establish and enforce DevOps standards for engagement teams: CI/CD pipelines (GitHub Actions, Copado, Gearset), branching strategies, code review processes, and deployment governance
Lead and mentor a team of 5–15 consultants (developers, configurators, and analysts) — providing technical coaching, conducting architecture reviews, and supporting career development
Serve as the escalation point for complex technical challenges: governor limit issues, large data volume strategies, performance optimization, and cross-cloud dependency management
Present architecture recommendations to executive stakeholders — translating complex technical trade-offs into business outcomes through clear communication, workshops, and review boards
Drive business development: respond to RFPs, deliver pre-sales solution presentations, scope and estimate engagements, develop proposals and SOWs, and build executive relationships
Conduct architecture assessments and health checks for prospective and existing clients — identifying technical debt, scalability risks, security gaps, and optimization opportunities
Define and improve PwC's Salesforce delivery methodology, reference architectures, estimation models, and reusable accelerators based on lessons learned across engagements
Pursuing or holding a CTA (Certified Technical Architect) certification
Accepting Feedback
Active Listening
Analytical Thinking
Application Software
Business Model Development
Business Process Modeling
Business Systems
Coaching and Feedback
Communication
Creativity
Developing Training Materials
Embracing Change
Emerging Technologies
Emotional Regulation
Empathy
Enterprise Integration
Enterprise Software
Implementation Research
Implementation Support
Implementing Technology
Inclusion
Influence
Innovative Design
Intellectual Curiosity

Responsibilities

Own the technical design authority for enterprise Salesforce engagements — defining org strategy, data architecture, integration patterns, and security models from discovery through go-live
Lead solution architecture across Sales, Service, Experience, Data, Marketing, and Industry Clouds, ensuring designs are scalable, maintainable, and aligned with Salesforce Well-Architected principles
Conduct detailed solution design sessions with clients: gathering requirements, mapping business processes to platform capabilities, identifying gaps, and producing technical design documents
Design and govern integration architecture: REST/SOAP APIs, middleware (MuleSoft, Boomi), Platform Events, Change Data Capture, and enterprise data migration strategies
Establish and enforce DevOps standards for engagement teams: CI/CD pipelines (GitHub Actions, Copado, Gearset), branching strategies, code review processes, and deployment governance
Lead and mentor a team of 5–15 consultants (developers, configurators, and analysts) — providing technical coaching, conducting architecture reviews, and supporting career development
Serve as the escalation point for complex technical challenges: governor limit issues, large data volume strategies, performance optimization, and cross-cloud dependency management
Present architecture recommendations to executive stakeholders — translating complex technical trade-offs into business outcomes through clear communication, workshops, and review boards
Drive business development: respond to RFPs, deliver pre-sales solution presentations, scope and estimate engagements, develop proposals and SOWs, and build executive relationships
Conduct architecture assessments and health checks for prospective and existing clients — identifying technical debt, scalability risks, security gaps, and optimization opportunities
Define and improve PwC's Salesforce delivery methodology, reference architectures, estimation models, and reusable accelerators based on lessons learned across engagements