Senior Manager, Sales Strategy & Operations (Hybrid based in San Francisco)

Rippling•San Francisco, CA

1d•Hybrid

About The Position

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Rippling is seeking a Senior Manager, Sales Strategy & Operations to report directly to the Director of Sales Strategy & Operations and own strategy, analytics, and operational execution for Core Sales teams. This is a people manager role for a highly hands-on leader who can operate as a true business partner to senior sales leadership while also rolling up their sleeves to build, analyze, and execute. This role is ideal for a builder - someone who thrives in ambiguity, enjoys creating structure where none exists, and is comfortable moving between high-level strategy and detailed, tactical execution. The Senior Manager will be responsible for elevating both the output and impact of the Sales Strategy & Operations team by setting a high bar for analytical rigor, technical excellence, and stakeholder partnership. This individual will serve as a critical extension of the Director, helping scale the function while maintaining deep ownership of outcomes in a fast-paced, multi-product SaaS environment.

Requirements

5+ years of experience in Sales Strategy, Sales Operations, Revenue Operations, or a related field
Demonstrated experience building and scaling strategy or operations functions in fast-paced, high-growth environments
Proven people management experience, including hiring, coaching, and developing high-performing teams
Strong technical and analytical skillset with advanced proficiency in Excel, SQL, BI tools, and Salesforce
Comfort operating at all levels—from detailed, hands-on analysis to executive-level communication
Deep understanding of sales strategy, sales operations, and the interdependencies across GTM teams
Exceptional stakeholder management skills, with the ability to influence and align partners across the organization
Track record of delivering measurable business impact through both strategic thinking and tactical execution

Responsibilities

Act as a primary strategic and operational business partner to the Director of Sales Strategy & Operations and Core Sales leadership
Own the operational cadence of the business, including planning cycles, performance reviews, and executive-level readouts
Translate complex, ambiguous business questions into structured analyses, clear insights, and actionable recommendations
Influence decision-making across senior leadership by clearly articulating trade-offs, risks, and opportunities
Build and own key models related to capacity, quotas, coverage, forecasting, and performance management
Develop and maintain monthly and quarterly reporting, including KPI dashboards and deep-dive analyses
Lead ad hoc analyses to uncover growth opportunities, efficiency gains, and problem areas across the sales funnel
Set segment-, team-, and AE-level quotas and ensure accurate performance measurement and reporting
Own end-to-end delivery of cross-functional initiatives across Sales, Revenue Operations, Finance, Product, and Marketing
Translate ambiguous business questions into clear requirements, execution plans, and success metrics
Drive alignment on scope, timelines, dependencies, and trade-offs; proactively unblock issues to keep programs moving
Design and implement scalable sales processes, operating rhythms, and system changes in partnership with Revenue Operations
Lead sales-facing operational planning for new product launches, including coverage, capacity, and performance impact assessment
Build, manage, and develop a high-performing team of Sales Strategy & Operations managers and analysts
Operate as a player-coach, setting the standard through hands-on execution while coaching team members to grow their skills and impact
Provide clear prioritization, feedback, and career development support to elevate team performance
Help define the team's operating model, best practices, and analytical standards as the function scales