Senior Manager, Sales Development
About The Position
Huntress is seeking a Senior Sales Development Manager to lead our growing Sales Development (SDR) team in the North America Region. This inspirational leader will be responsible for coaching and mentoring our SDRs. At Huntress, our SDRs play a crucial role in generating and qualifying new leads and educating our customers. This high-impact team is imperative to Huntress’ continued success and growth in North America. In this role, your primary responsibilities will be to provide ongoing coaching on lead generation, cold calling practices, and pipeline management and to be an escalation point for team needs. You will also work to create a cross-functional and collaborative environment as the team works closely with our Account Executives and other members of the sales team. At Huntress, our Sales Development Managers work to create an environment conducive to continuous learning, allowing our SDR teams to pursue growth opportunities.
Requirements
- 2+ years experience leading a Sales Development team or in a similar position
- Enjoy working in a fun, fast-paced, collaborative, and competitive startup environment
- Attention to detail and the ability to recognize patterns in a variety of performance statistics
- Genuinely care about helping SDRs and partners
- Team player, always willing to share knowledge as necessary
- Demonstrate empathy and thoughtfulness in your professional communication
- Coachable and eager for continuous improvement
- Demonstrate time management skills
- Demonstrate critical thinking and problem-solving skills
Responsibilities
- Provide initial and continuous training on cold calling best practices and pipeline management
- Ensure SDRs reach their KPI targets each month through strong management processes
- Maintain quality assurance processes, providing input for improvement
- Work with operations to ensure tools and information databases are configured for maximum success
- Maintain an appointment no-show rate at or below the industry rate
- Work to remove SDR performance obstacles
- Handle escalated calls
- Provide support for SDR questions in real time
- Provide reporting to upper management and other departments as requested
- Work continuously to improve the efficiency of the department overall by bringing new ideas to leadership
- Lead and execute special projects either directed by your leadership or on your own
- Lead the team in the absence of upper management as necessary
Benefits
- 100% remote work environment - since our founding in 2015
- Generous paid time off policy, including vacation, sick time, and paid holidays
- 12 weeks of paid parental leave
- Highly competitive and comprehensive medical, dental, and vision benefits plans
- 401(k) with a 5% contribution regardless of employee contribution
- Life and Disability insurance plans
- Stock options for all full-time employees
- One-time $500 reimbursement for building/upgrading home office
- Annual allowance for education and professional development assistance
- $75 USD/month digital reimbursement
- Access to the BetterUp platform for coaching, personal, and professional growth
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
251-500 employees
