Senior Manager, Safety Management System

Chicago Transit Authority • Chicago, IL

2d

About The Position

Plans, supervises, and coordinates activities and operations within the Authority’s Safety department related to implementing the Safety Management System (SMS). Assists in developing strategic and tactical initiatives that promote a culture of system safety throughout the Authority and support safe transportation service for CTA staff and the general riding public.

Develops SMS programs and related policies, processes, activities, and documents; oversees SMS implementation; identifies and assesses safety risks; and coordinates safety programs and training across the Authority. Provides oversight and assistance to Safety Officers during incident or accident investigations and manages Safety personnel, including staff development and performance evaluation. This role reports to the Chief Safety & Security Officer for directed program, policy, goal, and objective work. It is on call 24 hours a day, 7 days a week, and involves office work as well as potential work in varied outdoor and transit operating environments.

Requirements

• Bachelor’s degree in Safety, Engineering, Business Administration, Public Administration, or a related field, plus five years of experience implementing Safety Management Systems or demonstrating successful change implementation and operational improvements, including one year in a supervisory or management role; an equivalent combination of education and experience may qualify.
• Valid State of Illinois Driver’s License.
• Detailed knowledge of methods and best practices for developing and implementing Safety Management Systems and Behavior Based Safety programs.
• Detailed knowledge of emergency preparedness procedures and practices, and state and federal codes and regulations applicable to system safety operations.
• Working knowledge of safety auditing methods and best practices and accident investigation best practices.
• Strong computer skills, including the MS Office Suite.
• Strong written and oral communication, leadership, project management, analytical, and decision-making skills.
• Ability to interact with internal and external customers; lead, motivate, build consensus, and organize job responsibilities; handle sensitive information confidentially; and collaborate with other departments.
• Ability to develop, implement, and evaluate emergency and disaster response plans, and anticipate, identify, and evaluate hazardous conditions and practices.
• Must live within the boundaries of the CTA Statutory Service Area at the time of employment or within six months of beginning employment at CTA.

Nice To Haves

• Experience with a unionized workforce is strongly preferred.
• TSSP certification is strongly preferred.
• Working knowledge of transit operations, facilities, vehicles, rules, and procedures is desired.

Responsibilities

• Develop programs, policies, processes, activities, and documents for the Safety Management System.
• Oversee implementation of the Authority’s SMS, collaborating with staff to establish principles, frameworks, processes, and measures to prevent accidents, injuries, and other adverse incidents.
• Identify safety risks, assess processes and procedures, and recommend measures to mitigate risks.
• Coordinate with personnel throughout the Authority to ensure safety programs and plans are coordinated, communicated, and implemented effectively.
• Coordinate with Learning & Support and other departments to develop and administer multi-level safety training programs that promote a culture of system safety.
• Participate in developing and administering Authority programs, policies, goals, and objectives as directed by the Chief Safety & Security Officer.
• Provide oversight and assistance to first and second Safety Officers during investigations of incidents or accidents.
• Hire, train, develop, monitor, and evaluate Safety personnel; review and recommend personnel actions for approval.
• Support ongoing professional development for direct reports, including identifying training opportunities and encouraging participation in safety professional societies.
• Perform related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior