Senior Manager - Risk Identification and Assessment

American ExpressNew York, NY
$103,750 - $174,750Hybrid

About The Position

The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day. We are hiring a Senior Manager for our Risk Identification & Assessment team to support Amex Offers Digital Media (AODM - The Amex Offers Digital Media team is responsible for developing and scaling several growing businesses that are strategically important to American Express. AODM is developing unique and differentiated ways to strengthen the Amex Offers model across Enterprise Communications & Marketing Technology Experiences. The objective of the US Consumer Services Control Management Risk Identification and Assessment team is to identify, assess, mitigate, and report on risk within business unit processes for US Consumer Services to ensure adherence to regulatory standards, Amex policy and enhance the Business Unit's resilience through managing a clear methodology of inherent and residual risk. This role is focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

Requirements

  • Strong risk mindset
  • Experience in risk identification and assessment
  • Experience in control management
  • Ability to collaborate with multiple partners across business units, functional areas, and geographies

Responsibilities

  • Identify, assess, mitigate, and report on risk within business unit processes for US Consumer Services.
  • Ensure adherence to regulatory standards and Amex policy.
  • Enhance Business Unit resilience through managing a clear methodology of inherent and residual risk.
  • Ensure control management is embedded in the day-to-day operations of the organization.
  • Collaborate extensively with multiple partners across numerous business units, functional areas, and geographies.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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