Senior Manager, RIM Business Administrator & Data Steward

Madrigal Pharmaceuticals•Conshohocken, PA

About The Position

The Veeva RIM Business Administrator & Data Steward is responsible for the day‑to‑day business administration and data stewardship of the Veeva Vault RIM platform. This role ensures high data quality, consistent business use of the system, reliable reporting, and strong user support across the Regulatory Affairs community. The Senior Manager supports release and change activities, partners with Key Users, and helps sustain inspection readiness through strong documentation and process adherence.

Requirements

Bachelor's degree in Life Sciences, Computer Science, Regulatory Affairs, or related field.
Minimum of 3-5 years' experience in global regulatory systems management in a GxP environment within the pharmaceutical, biotech, or medical device industry.
Strong knowledge of Veeva Regulatory or similar SaaS solutions.
Good understanding of core regulatory business processes and standards.
Detail-oriented and operational rigor.
Ability to manage multiple priorities with tight timelines.
Service-oriented user support, issue triage, and problem solving.

Responsibilities

Ensure data accuracy, completeness, and compliance with internal standards and global regulatory requirements.
Develop and maintain data models, controlled vocabularies, and metadata standards.
Monitor system performance and coordinate issue resolution with IT, business stakeholders and system vendors.
Support planning, tracking, execution and archiving global regulatory submissions.
Oversee the use of wizards, templates, and structured content within Veeva Vault to ensure consistent data entry and record creation.
Manage email notification, renditions, jobs and vault loader.
Accountable for end user provisioning in RIM & other Regulatory affairs systems
Create and maintain standard dashboards/reports, support ad hoc reporting, trend operational metrics and recommend improvements.
Provide first-line business support and triage in close collaboration with IT and Key Users.
Maintain Training Videos, Quick Reference Guides/FAQs.
Support onboarding of new end users.
Support safe and compliant deployment of releases/changes (impact assessment, UAT test execution, change control evidence capture etc.).
Maintain SOPs and work instructions.
Maintain operational documentation.
Support audits/inspections by retrieving system evidence and reports.
Additional responsibilities as required by company need.