Senior Manager, RevOps Analytics (Provider Operations)

Blink Health Administration LLC•New York, NY

30d

About The Position

The Senior Manager, RevOps Provider Analytics leads the development and delivery of strategic insights that optimize provider performance and drive business growth. This role sits within the Revenue Operations (RevOps) organization and partners closely with Sales, Provider Experience, Data Engineering, Operations, and Marketing to enhance the provider experience, improve operational efficiency, and enable data-informed decision-making. This role combines strategic thinking, analytical rigor, and cross-functional leadership to translate complex data into actionable insights that empower provider teams to execute with precision. The Senior Manager plays a critical role in advancing Blink Health's mission to transform access to affordable care through data-driven excellence. In this role, you'll help unlock insights that improve provider performance, empower teams, and ensure patients get the care they need, faster and more affordably.

Requirements

Bachelor's degree in Business, Analytics, Statistics, Economics, or a related field required.
10+ years of experience in analytics, commercial operations, or related fields; healthcare or pharmaceutical industry experience strongly preferred.
Proven success leading or mentoring analytics teams and delivering insights that influence strategic and operational decisions.
Expertise in data visualization and analytics platforms (e.g., Tableau, Power BI, Looker).
Strong understanding of CRM and provider engagement systems (e.g., Salesforce, Veeva).
Expert-level proficiency in SQL and data modeling; experience with Python or R is a plus.
Strategic and systems thinker with the ability to connect analytics to tangible business outcomes.
Exceptional communication and storytelling skills, capable of influencing senior leadership through data.
Strong project management capabilities.
Collaborative leadership style with the ability to influence across matrixed environments.
High attention to detail, intellectual curiosity, and a proactive problem-solving mindset.

Nice To Haves

Master's degree or MBA preferred.
Familiarity with RevOps principles, incentive design, and performance management frameworks preferred.

Responsibilities

Serve as the subject matter expert (SME) and central point of contact for all provider analytics and provider-supporting team performance reporting.
Develop, maintain, and continuously enhance provider-level KPIs, dashboards, and scorecards to monitor engagement and performance.
Analyze provider engagement, prescribing behavior, and operational trends to identify growth opportunities and performance gaps.
Partner with Provider Operations & Field leadership to align analytics with business priorities, performance frameworks, and revenue objectives.
Lead the design and implementation of analytics initiatives that improve provider engagement, capacity planning, and sales effectiveness.
Translate data-driven insights into strategic recommendations for provider-facing teams, informing planning and operational execution.
Collaborate with Data Engineering to build a robust provider data model and fact structure that ensures data integrity, scalability, and automation across reporting tools.
Support new program launches and campaigns by integrating analytics into go-to-market planning, tracking, and measurement within Salesforce.
Oversee the design, deployment, and training of analytics dashboards and tools using Tableau and other BI platforms.
Partner with the Salesforce Systems team within RevOps to enhance CRM systems, ensuring seamless data flow between provider systems and analytics platforms.
Establish data governance practices and maintain clear documentation of metrics, definitions, and analytical methodologies.
Act as a trusted advisor to senior leadership, ensuring analytics initiatives align with enterprise strategy and deliver measurable business impact.
Collaborate with Provider Experience, Marketing, and Data teams to develop unified analytics narratives and ensure consistency across performance reporting.
Manage vendor relationships for data and analytics solutions, ensuring high-quality, timely, and cost-effective project execution.
Lead, mentor, and develop a team of analysts, fostering a culture of curiosity, collaboration, and innovation.
Champion best practices in analytics, visualization, and storytelling to elevate organizational data literacy.
Represent Provider Analytics in cross-functional initiatives, steering committees, and executive reviews.