Senior Manager, Revenue Strategy & Operations

ServiceTitan•Glendale, CA

2d•$168,200 - $269,900•Hybrid

About The Position

The Senior Manager - Revenue Strategy & Operations (Rotational) is an integral role on the Revenue Strategy & Operations team, contributing to ServiceTitan's growth across multiple business segments. This is a rotational role and flexibility is essential: you'll start with deep ownership in one area — a specific market segment, a cross-functional program, or a functional domain like marketing, sales or planning — and rotate into new areas over time with the evolution of business needs and your development goals.

Requirements

5+ years of work experience in a combination of high-growth tech companies and/or management consulting
Functional experience in operations / business operations, strategy, go-to-market and/or growth within the SaaS space is preferred
Experience conducting quantitative and qualitative analyses (e.g., customer research, data analysis, customer segmentation strategies, competitive assessments, etc.)
Demonstrated ability to ramp quickly in new domains and develop a point of view— a fast learner in unfamiliar business contexts, not just an expert in one
Ability to distill complex issues into concrete action plans; manage execution; and drive results
Energized by ambiguity and dynamic working environments — genuinely excited by variety and by tackling different problems rather than specializing narrowly
Knows how to balance getting the details right while still moving fast
Demonstrated excellence in cross-functional communication, with the ability to simplify and explain complex problems to stakeholders of all levels
Track record of building relationships quickly — you'll need to establish trust with new stakeholders each time you rotate

Responsibilities

Ideate and lead deep dives / analysis in collaboration with cross-functional partners into the highest-priority strategic topics for your current rotation — these will shift over time, spanning things like top account strategy, marketing ROI modeling, pricing models, onboarding simplification, forecasting rigor, or GTM segmentation
Own high-impact initiatives and drive them from opportunity identification / strategic incubation through ongoing execution and iteration, working daily alongside senior stakeholders (GMs, C-level functional leaders) in whichever area you're supporting
Drive day-to-day operations, metrics, program management, and strategic pivots for your initiatives, adapting your approach to the stakeholders, and pace of each rotation
Partner cross-functionally with Product, Demand Generation, Sales, Post-Sales, and Finance as a steward of the programs you own and their full-lifecycle outcomes
Support development of priorities, resource planning, and goal setting for your current area (annual / multi-year planning)
Present insights, status updates, and recommendations to senior leaders and cross-functional stakeholders to drive decision-making
Build durable frameworks, documentation, and institutional knowledge that outlast your time in any single rotation and contribute to the broader Rev S&O function, not just your segment
Actively adopt and experiment with AI and automation tools to accelerate execution, carrying that fluency with you across each rotation

Benefits

Flexible time off
Learning and development opportunities
Comprehensive onboarding program
Leadership training
Peer-nominated awards
Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents)
FSA and HSA
401k match
Telehealth options including memberships to One Medical
Parental leave and support
Up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement
On demand maternity support through Maven Maternity
Free breast milk shipping through Maven Milk
Pet insurance
Legal advisory services
Financial planning tools