Senior Manager, Revenue Strategy & Operations, SME

AirwallexNew York, NY
$140,000 - $200,000Onsite

About The Position

The Senior Manager, Revenue Strategy & Operations, SME sits at the core of our US Small Medium Enterprise (SME) Sales team and will work across a number of functions to help drive growth for this segment. Reporting to the Head of Strategy, Americas, you will work closely with the commercial and operations team to focus on driving our GTM strategy. You will work closely with Sales, Operations, Marketing and RevOps teams to drive cross-functional high-impact strategy initiatives with a view to accelerating our revenue growth. This role is based in New York City.

Requirements

  • At least 5 years of experience in go-to-market operations and/or strategy work
  • Analytical thinking: You like working with data, can create reports & processes with ease, and love to optimize
  • Track record of collaborating across teams: You can effectively partner with sales, operations, design and marketing
  • Strong communication skills: you’re able to articulate complex concepts in a simple way
  • Self-starter: You spot opportunities to make things better and take ownership over them
  • Commercial acumen, including ability to create commercial proposals
  • Bachelor’s degree or equivalent

Nice To Haves

  • Technology, financial services and/or experience in a high growth environment is preferred
  • Fintech/B2B experience and consulting experience
  • Experience scaling a late stage technology company GTM motion for higher volume segments like SME
  • SQL and experience with BI tool (Tableau, Looker etc)

Responsibilities

  • Design and implement the long-range strategic plan for Airwallex’s SME business.
  • Define commercial strategy, processes, and tools with SME commercial teams.
  • Coordinate and prioritize US product launches with cross-functional stakeholders (product, compliance, legal, commercial).
  • Lead planning and budgeting, establishing key strategic priorities for actionable, quantitative plans.
  • Engage top companies to create future-state visions, linking Airwallex's capabilities to customer strategic requirements.
  • Support Sales through Business Development: source/close SME customers, formulate value propositions, develop channel partnerships, and grow the brand.
  • Project manage collaboratively with local and international cross-functional teams (legal, compliance, operations, product, etc.).
  • Work closely with operations for seamless customer onboarding. Improve processes by leveraging regional methods to scale lead generation and commercial activities.
  • Communicate needs for Product enhancements: identify product-market fit, collate feedback, and prioritize enhancements to drive growth.
  • Work closely with Sales Leader to devise and execute initiatives supporting sales effectiveness.
  • Drive GTM experiments using data and business acumen for improved sales efficiency.
  • Influence and collaborate effectively with stakeholders in Sales, RevOps, Marketing, and Operations.
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