Senior Manager, Retail Business Unit Risk

Charles Schwab Inc.•Orlando, FL

2d•$105,000 - $145,000

About The Position

Schwab's Retail Supervision and Risk Management group provides delegated review of control and risk mitigation functions to Schwab’s Investor Services. Our vision is to be a trusted independent partner that promotes business growth through effective risk management. We strive to improve business outcomes by providing practical, consistent, effective, and unbiased risk guidance grounded in a deep understanding of business goals and the regulatory and industry environment. The Retail Business Unit Risk team serves as the first line of defense for risk management and supervision within Schwab’s Investor Services business. The Senior Manager, Business Unit Risk Manager is responsible for overseeing the business risk profile and collaborating with leaders to identify, assess, and manage risk. This role ensures effective controls and adherence to regulatory and firm standards across the retail organization. It promotes proactive risk management by partnering closely with business, Internal Audit, and oversight functions to ensure risks are appropriately identified, assessed, and managed, while driving consistency and structure across risk management practices. The role demands strong industry, supervisory, risk, and control expertise, coupled with the ability to influence stakeholders and operate effectively in an ambiguous, complex, and cross-functional environment. This is an individual contributor position.

Requirements

6-8 years relevant financial services experience, including broker dealer and retail experience
5+ years supervisory, risk, audit, control, or compliance experience in similar financial service industry

Nice To Haves

Series 7 and other licenses (willingness to obtain)
Strong communication and influencing skills, with a demonstrated ability to provide credible challenge and risk-based guidance to business partners
Highly effective organizational and time management skills
Experience implementing and operationalizing process improvements at scale
Ability to prioritize competing initiatives based on risk impact, regulatory expectations, and business priorities
Proven ability to make timely, well-reasoned decisions based on available information
Experience interpreting regulatory changes and translating requirements into actionable policy, procedure, and control enhancements
Ability to respond to findings and remediation plans and track through to completion
Strong attention to detail, with the ability to identify root causes of gaps and emerging risks
Experience implementing regulatory or control-related initiatives across a business in a way that balances control requirements with business needs

Responsibilities

Lead risk identification, assessment, and monitoring activities across Retail Investor Services, with a focus on supervisory, regulatory, and operational risk
Maintain and evolve the Risk and Control Self-Assessment (RCSA), including mapping controls to risks and documenting control design and effectiveness
Provide independent challenge and advisory support to business partners on risk mitigation strategies and control effectiveness
Support and execute the issue management lifecycle, including root cause analysis and development of actions to address control gaps
Partner with 1st, 2nd, and 3rd line of defense teams to support testing activities, audit readiness, and responses to testing inquiries, and effective challenge, while maintaining strong relationships with partners
Support the new product lifecycle by identifying applicable risks and controls within the RCSA framework
Develop and enhance standardized frameworks, templates, and processes to improve consistency, scalability, and audit defensibility
Collaborate across business units to ensure alignment on risk ownership, governance expectations, and supervisory practices
Support implementation of regulatory changes and policy updates, translating requirements into practical, business-aligned guidance
Influence stakeholders at all levels by providing clear, concise, and risk-based recommendations that balance control requirements with business objectives