Senior Manager, Resources for Living Product Development & Management

CVS Health•Hartford, CT

3d•Remote

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Senior Product Manager owns the strategy and day-to-day execution of Resources for Living programs within the Mental Well-being organization. You'll work hand in hand with clinical, network, IT, and business teams to you will translate strategic vision into actionable plans and manage multiple priorities from concept through delivery. This role combines product leadership, cross-functional influence, and subject matter expertise to drive programs that support the organization's multi-year strategic priorities.

Requirements

7 + years of cross-functional, project, or product management experience in the healthcare industry
5+ years of experience and technical/functional expertise in one or more of the following: management consulting, financial analysis, project management, public policy, mergers and acquisitions, operations management, and/or strategic execution
Proven ability to translate product strategy into a high-level implementation plan and detailed project plans that track product development and commercialization
Experience solving customer needs and delivering on a product vision, accounting for system linkages, technical implications, and the ability to anticipate changes and resolve barriers
Demonstrated ability to articulate product and technical strategy to business partners during product development and requirements sessions
Skilled at elevating risks, communicating dependencies, and recommending alternative solutions in time to allow for mitigation or strategic response
Proficient in managing multiple competing products/projects with effective prioritization and eye for detail.
Proven experience in the strategic execution of programs, particularly within healthcare or behavioral health
Strong leadership and team management skills, with the ability to influence and engage stakeholders at all levels
Demonstrated experience developing analyses, presentations, and supporting materials to implement strategy or change initiatives
Excellent communication and interpersonal skills, with a track record of successful collaboration across diverse teams

Nice To Haves

Industry experience in mental or behavioral health, payer, commercial, and/or Medicare
Experience with mental health and/or employee assistance programs (EAP)
Strong relationship management skills with both internal teams and external constituents

Responsibilities

Develop and execute strategic business plans that advance organizational goals and align with the multi-year priorities of Resources for Living
Lead end-to-end project implementation, including cross-functional project plan development, execution, and oversight of complex technical delivery
Achieve desired results, determine what is important and urgent, clarify next steps, and delegate effectively to meet deadlines and achieve desired results
Partner with functional managers, business segments, and other business areas to identify and address all workflow processes and interdependencies
Manage multiple competing products and projects simultaneously, applying strong prioritization and attention to detail to meet deadlines
Influence and secure buy-in from senior leaders and key stakeholders to advance strategies and initiatives
Identify gaps, barriers, risks, and unmet needs, developing mitigation strategies and escalating to leadership as appropriate
Stay current on industry trends and advancements in behavioral health and employee assistance programs (EAP), incorporating relevant innovations into product development/strategy
Represent the company with high-visibility constituents, including internal executives, provider and vendor partners, and customers
Support the Product Leader with general product inquiries and related activities