Senior Manager, Reliability Acceleration, Supply Chain

Walgreens•Deerfield, IL
•Onsite

About The Position

The Senior Manager, Reliability Acceleration, Supply Chain is responsible for accelerating network-wide maintenance and automation reliability performance through the development, implementation, and sustained adoption of strategic programs, operational capabilities, and continuous improvement initiatives. The role identifies performance opportunities, establishes operational baselines, develops standardized reliability practices, and executes transformational initiatives designed to improve asset performance, operational throughput, cost productivity, and total cost of ownership. The position requires close partnership with regional maintenance leadership, Supply Chain Operations, and cross-functional stakeholders to ensure programs are practical, scalable, and aligned with business needs. The manager maintains accountability throughout the full change management lifecycle, from program development and implementation through successful operational adoption and transition to regional execution teams. This leader also manages dedicated program resources, establishes measurable performance objectives, evaluates program effectiveness, and continuously refines solutions to address execution barriers and deliver sustainable network-wide results. This position is based out of one of 15 Regional Distribution Centers across the U.S. and Puerto Rico.

Requirements

  • Bachelor's Degree and at least 4 years of experience in a supply chain or business role OR High School/GED plus 7 years of experience in a supply chain or business role.
  • At least 2 years of experience contributing to financial decisions in the workplace.
  • At least 2 years of direct leadership, indirect leadership, and/or cross-functional team leadership.
  • Willingness to travel up to 10% of the time.
  • Bachelor's degree in Engineering, Supply Chain, Business Management, or equivalent experience in large-scale supply chain operations.
  • Significant leadership experience in large-scale, highly automated distribution, fulfillment, or industrial environments.
  • Proven success leading enterprise-wide or multi-site transformation initiatives with measurable operational and financial outcomes.
  • Strong understanding of material handling automation, industrial asset reliability, preventive and predictive maintenance, and reliability improvement methodologies.
  • Experience developing, implementing, and scaling standardized operational programs across geographically dispersed facilities.
  • Proven ability to establish performance baselines, analyze operational data, and identify systemic losses.
  • Expertise in program management and organizational change management.
  • Strong cross-functional leadership skills and ability to influence stakeholders.
  • Experience managing third-party technology providers and strategic vendor partnerships.

Responsibilities

  • Execute and oversee processes and approaches with a long-term perspective, translating strategic goals into actionable tactics and objectives.
  • Identify performance opportunities and work on issues requiring in-depth knowledge of organizational objectives.
  • Ensure the development of innovative approaches, processes, and solutions supporting department and division strategies.
  • Implement strategic policies when selecting methods, techniques, and evaluation criteria.
  • Interact regularly with senior management or executive levels across functional areas.
  • Create and foster a high-performance culture focused on engagement, accountability, innovation, and collaboration.
  • Own and manage relationships with third-party service providers, including partner selection, contract negotiation, and performance management.
  • Transfer knowledge across functional lines and promote teamwork.
  • Champion company initiatives and connect efforts to company vision and purpose.
  • Monitor industry trends, best practices, and regulatory issues.
  • Plan, develop, and manage departmental expense and capital budgets.
  • Establish and ensure adherence to budgets, schedules, work plans, and performance requirements.
  • Develop and mentor staff through on-boarding, training, and performance management.
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