Senior Manager, Regional Food Safety Quality Assurance (FSQA)

Dole Packaged Foods • Westlake Village, CA

9d • Hybrid

About The Position

Dole Packaged Foods is a purpose-led organization focused on accessible fruit nutrition and building a brighter future. The company fosters a respectful, inclusive culture that values colleagues, customers, and global communities, striving for excellence and continuous learning. The Senior Manager, Regional Food Safety & Quality Assurance (FSQA) will provide leadership and direction for food safety and quality across the North America region. This role acts as a key partner to regional business and Supply Chain leadership, overseeing FSQA execution, driving performance and continuous improvement, and representing Quality to customers and business partners. The Senior Manager will collaborate across Operations, Supply Chain, and Global FSQR to translate company priorities into effective execution and strengthen food safety and quality capabilities. This is a visible leadership role for an experienced professional skilled in people development, problem-solving, and influencing business support for Quality. The position offers a hybrid work environment, requiring three days per week in the Westlake Village, CA office.

Requirements

• 8+ years of progressive experience in food safety, quality assurance or related food manufacturing disciplines, including demonstrated leadership responsibility.
• Strong knowledge of food safety and quality management systems, HACCP/Preventive Controls, GMPs, GFSI-recognized certification schemes and applicable U.S./Canada food regulations.
• Experience working across manufacturing, Supply Chain and cross-functional business environments.
• Demonstrated ability to lead through influence and work effectively across organizational boundaries.
• Experience managing customer quality relationships and communicating effectively with senior business leaders.
• Strong understanding of incident management, risk assessment, corrective and preventive action, and continuous improvement principles.
• Strong analytical and communication skills with the ability to translate technical issues and performance data into practical business actions.
• Demonstrated ability to coach and develop technical professionals and build effective cross-functional relationships.
• Bachelor’s degree in Food Science, Microbiology, Biology, Chemistry or Life Sciences is required.
• Ability to sit and use the computer for extended periods of time; ability to answer phones and use a variety of office equipment; ability to lift 15 pounds and reach overhead.

Nice To Haves

• Advanced degree preferred but not required.
• HACCP and/or Preventive Controls Qualified Individual (PCQI) training strongly preferred.
• Relevant GFSI, auditing, food safety or quality certifications are beneficial.
• Passionate about a purpose driven career
• Committed to fostering inclusive environments that support employee development and well-being
• Sets clear expectations, encourages innovation, and drives continuous improvement
• Models and coaches towards transparency and integrity in decision-making
• Effectively facilitates cross-team communication and teamwork

Responsibilities

• Lead food safety and quality execution across North America, providing oversight to regional and site FSQA teams and serving as the primary FSQA partner to regional business and Supply Chain leadership.
• Monitor significant food safety and quality risks, performance gaps and corrective actions, ensuring effective execution, follow-through and appropriate escalation.
• Lead, coach and develop FSQA personnel while strengthening food safety and quality culture, capability and accountability across the region.
• Lead regional implementation and reinforcement of company food safety and quality programs, standards and requirements including training and capability building across applicable functions.
• Coordinate regional food safety and quality incidents, ensuring appropriate assessment, communication, escalation and corrective action in partnership with relevant stakeholders.
• Partner with Global FSQR subject-matter experts to address technical and capability needs and support development of regional or facility SOPs, protocols and other supporting documentation.
• Serve as the primary North America Quality Representative for customers including strategic customer relationships, audits, inquiries and quality-related issues.
• Partner with Supply Chain, Operations, Commercial, Procurement, R&D and other functions to integrate food safety and quality requirements into business activities, commercialization and change initiatives.
• Coordinate regional FSQA activities involving suppliers, third-party manufacturers, warehousing and transportation in partnership with the appropriate Global FSQR teams.
• Drive regional FSQA performance through KPIs, scorecards, trend analysis and management reporting, providing appropriate visibility to regional leadership and Global FSQR.
• Identify systemic risks, recurring issues and improvement opportunities and drive effective corrective and preventive actions across the region.
• Manage regional FSQA resources and priorities to support business needs, strengthen execution and continuously improve food safety and quality performance.
• Other duties as assigned.

Benefits

• Consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior