Senior Manager, Recruiting Operations

Ironclad•San Francisco, CA

1d•Hybrid

About The Position

Ironclad is seeking a visionary, systems-oriented leader to serve as our Senior Manager of Recruiting Operations. This is an opportunity to scale a high-impact recruiting engine at a critical phase of growth. You will design and operationalize the programs, processes, and enablement strategies that power consistent, high-quality hiring outcomes across the business. As a core member of the recruiting leadership team, you will champion the integration of cutting-edge AI tools and automated workflows, delivering step-function improvements in operational velocity, precision, and hiring quality across the globe.

Requirements

8+ years of progressive leadership in Recruiting Operations, Workforce Planning, or People Operations, ideally within a high-growth, technology-driven environment.
Demonstrated expertise in leveraging AI and intelligent automation to fundamentally transform recruiting efficiency and candidate engagement.
Advanced analytical fluency and the ability to build predictive models that directly inform and drive executive decision-making.
Proven track record of successfully architecting recruiting infrastructure that scales
Experience building enablement programs and improving hiring manager and interviewer effectiveness
A builder’s mindset and passion for innovation; eager to pilot new technologies and lead teams through transformative digital change.
Exceptional skills in stakeholder management, cross-functional collaboration, program execution, and change management.

Responsibilities

Manage Recruiting Coordinators and Recruiting Operations for the company enabling high quality hiring at speed.
Drive continuous process improvement, consistency and operational excellence across recruiting teams globally.
Architect and maintain a scalable recruiting infrastructure (systems and processes) with a relentless focus on leveraging AI and automation to eliminate friction, reduce manual effort, and accelerate high-volume hiring.
Lead change management efforts, rapidly iterating on systems and training teams to maximize adoption of new, AI-driven workflows.
Drive strategic workforce planning in partnership with Finance and People leaders, delivering data-backed hiring forecasts, capacity models, and scenario analyses.
Lead recruiting analytics, providing executive-level insights on capacity, risk, timelines, and strategic trade-offs along with translating data into actionable insights that improve team performance
Elevate organizational hiring capability by developing structured interviewing frameworks, creating best-practice playbooks, and building comprehensive enablement programs for recruiters and hiring managers.
Partner closely with Talent Acquisition leadership to reinforce high standards for candidate experience and overall hiring outcomes.

Benefits

Equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure)
Competitive health and wellness benefits
Commitment to career growth and development
100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
Family forming support through Maven for you and your partner
Paid time off - take the time you need, when you need it
Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
Mental health support through Modern Health, including therapy, coaching, and digital tools
Pre-tax commuter benefits (US Employees)
401(k) plan with Fidelity with employer match (US Employees)
Regular team events to connect, recharge, and have fun
The opportunity to help build the company you want to work at