Senior Manager, Real Property Tax

Ryan•New York, NY

5d•Hybrid

About The Position

The Property Tax Senior Manager ("Senior Manager") oversees Managers/Staff to provide property tax compliance, consulting, and appeal services for assigned clients. The Senior Manager maintains existing client relationships and focuses on property tax management and minimization opportunities. The Senior Manager leads the team in preparing annual property tax filings, reviews and evaluates appeal positions, makes appeal recommendations and manages the appeal process for Ryan clients. This work includes enforcing policies, standards and guidelines, researching tax issues, reviewing valuations of real and personal property, negotiating settlements related to assessment reduction, and the preparation and presentation of assessment appeals and supporting litigation. The Senior Manager is responsible for creating positive team member experiences, which lead to excellent client service and drive revenue and profit for the Firm. The ideal candidate with have analytical and problem-solving skills, coupled with strong people skills. The successful candidate will be effective in researching issues, reconciling databases, and completing detailed calculations. Successful Ryan team members embrace and live Ryan’s values of Pursue Excellence, Wired to Win, Generosity Matters, Build Trust and Integrity Always and will embody and demonstrate accountability. Duties and responsibilities, as they align to Ryan’s Key Results People: Create a positive team member experience. Client: Responds to client inquiries and requests from tax authorities. Value: Manages and monitors all aspects of the annual property tax cycle for assigned real and personal property accounts. Demonstrates superior knowledge in the annual compliance process, valuation techniques, assessment reviews, jurisdictional expertise, and client industry expertise. Schedules, coordinates, and leads all status calls and client presentations and consistently updates clients on recent activities including compliance, reviews, appeals and status of engagements. Leads the review and management of client audits conducted by tax jurisdictions. Attends hearings, settlement conferences, and negotiations, through settlement. Reviews and manages client contract terms, scope of services and fees. Manages client billing and ensures timely collection of receivables (less than 90 days). Supervises and provides guidance to team and acts as mentor to new Managers. Ensures team compliance with Firm policies, practice guidelines, and standards. Gives timely performance feedback to team members and addresses, documents, and escalates performance issues. Ensures workload is property distributed among team members and holds team members accountable for completion of assigned projects. Actively involved in business development of new clients, maintaining existing clients, and focusing on cross selling efforts. Participates actively in professional organizations and seeking speaking opportunities and writing articles to build eminence. Performs other duties as assigned. Education and Experience: University Degree, College Diploma, or equivalent in Accounting, Finance, Business Administration, Economics, Real Estate, Business Management or other degree with MBA, MST or JD required and at least seven years property tax related experience required. Candidates with appropriate valuation designations preferred. Demonstrated leadership, problem solving, and strong verbal and written communication skills. Ability to prioritize tasks, work on multiple assignments, and manage ambiguity. Computer Skills: To perform this job successfully, an individual must have intermediate knowledge of Microsoft® Word, Access, Excel, PowerPoint, Outlook, and Internet navigation and research. Certificates and Licenses: Valid driver’s license required. Manager should maintain professional designations such as Certified Member of the Institute (CMI), and Certified Commercial Investment Member (CCIM), or equivalent, and keep active in professional organizations on a local and national level. Supervisory Responsibilities: This position directly supervises employees in the Property Tax practice and carries out supervisory responsibilities in accordance with the Firm's policies and applicable laws. Below additional description applies to India based roles. The Property Tax Senior Manager ("Senior Manager") oversees Managers/Staff to provide property tax consulting and appeal services for assigned clients. The Senior Manager maintains existing client relationships and focuses on property tax management and minimization opportunities. The Senior Manager reviews and evaluates performance management, makes promotion recommendations and manages the processes efficiently by delivering on cost saving initiatives and efficient resource management for Ryan & its Clients. This includes enforcing policies, standards and guidelines, researching tax issues, valuations of real property, assessment reduction, and the preparation of assessment appeals and supporting litigation documentation if any. Duties and Responsibilities: Manages and monitors all aspects of the annual property tax cycle for assigned real property portfolios. Demonstrates superior knowledge managing teams working on assessment review, valuation and jurisdictional filings.. Schedules, coordinates, and leads all status calls and stakeholder presentations and consistently updates stakeholders on all PTS Commercial related activities and status of projects and resources aligned. Reviews and manages resources aligned, scope of services and supports new transitions. Supervises and provides guidance to team and acts as mentor to new Managers. Ensures team compliance with Firm policies, practice guidelines, and standards. Gives timely performance feedback to team members and addresses, documents, and escalates performance issues. Ensures workload is property distributed among team members and holds team members accountable for completion of assigned projects. Actively involved support all Firm wide initiatives across India Operations. Leads initiatives on setting up aggressive performance benchmarks for team and targeting entitlement levels in terms of team as well as individual performance Conducts individual monthly feedback sessions and provide inputs during performance appraisals Proactive communication and good organizing skills Encourages innovation and critical thinking in driving process improvements and operational cost reduction Coaching and mentoring team members while defining their career paths Prepares and reports out Monthly / Weekly / Quarterly / Half yearly and Annual dashboards Performs other duties as assigned. Education and Experience: Masters or Bachelors Degree in Finance/ Commerce/ Accounting/ Business 5+ years of experience in International accounting and Finance domain. Computer literate with working knowledge of Microsoft Office. Additional Skills: At least 10-12 years of Team handling experience Good understanding of unclaimed property & Credits and Incentives concepts especially U.S. related and excellent analytical & problem solving abilities Excellent written and verbal communication skills Ability to perform quality assurance review, prepare procedural documents and metrics as required High attention to detail and ability to meet strict deadline Expertise in MS Excel and MS Word and working knowledge of MS access, Project Management & Quality Management Setting up performance benchmarks for team and targeting entitlement levels in terms of team as well as individual performance Conduct individual monthly feedback sessions and provide inputs during performance appraisals Proactive communication and good organizing skills Innovative and critical thinking in driving process improvements and operational cost reduction Coaching and mentoring team members while defining their career paths Expertise in preparing and reporting out Monthly / Weekly / Quarterly / Half yearly and Annual dashboards Ryan offers outstanding opportunities to work in a dynamic, rapidly expanding tax services firm serving the world’s most respected Global 5000 companies. Our innovative work environment, accelerated growth path for high performers, competitive benefits package, and outstanding earning potential provide the most rewarding career experience available in the industry. Ryan employees are given the freedom to do their best work in the way they work best. With a clear understanding of expectations and accountabilities, our employees are given ownership of their time and flexibility to meet the demands of their professional and personal lives. Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Ryan LLC (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status). Job duties related to this role are to be conducted in a manner that adheres to privacy laws, as well as follows internal governance related to protecting confidential information and trade secrets, and to securing data and company records. Equal Employment Opportunity/Affirmative Action/Accommodation Ryan, LLC is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. It is our policy to take all employment actions and make all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), affectional or sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, citizenship status, genetic predisposition or carrier status, disability, military status, status as a disabled or other protected veteran or any other protected status under applicable law. It is Ryan's policy to make reasonable accommodation for qualified individuals with disabilities. Please contact our People Group at 972.934.0022 or [email protected] if you are interested in applying and need assistance to submit your application, or if you are interested in a position and believe you may require a reasonable accommodation in order for you to perform its essential functions. Click here to view the entire EEO poster and supplement. Notice to Canada Candidates – In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Canadian Human Rights Act, Ryan ULC will provide accommodation, accessible formats and communication supports for the interview upon request. Ryan welcomes and encourages applications from people with disabilities. Please access our Privacy Notice in relation to this at the following link for additional information on how we protect and handle personal information. To change or modify any personal information previously provided, please click here to access our Data Subject Access Request form.

Requirements

University Degree, College Diploma, or equivalent in Accounting, Finance, Business Administration, Economics, Real Estate, Business Management or other degree with MBA, MST or JD required and at least seven years property tax related experience required.
Demonstrated leadership, problem solving, and strong verbal and written communication skills.
Ability to prioritize tasks, work on multiple assignments, and manage ambiguity.
Intermediate knowledge of Microsoft® Word, Access, Excel, PowerPoint, Outlook, and Internet navigation and research.
Valid driver’s license required.
Masters or Bachelors Degree in Finance/ Commerce/ Accounting/ Business
5+ years of experience in International accounting and Finance domain.
Computer literate with working knowledge of Microsoft Office.
At least 10-12 years of Team handling experience
Good understanding of unclaimed property & Credits and Incentives concepts especially U.S. related and excellent analytical & problem solving abilities
Excellent written and verbal communication skills
Ability to perform quality assurance review, prepare procedural documents and metrics as required
High attention to detail and ability to meet strict deadline
Expertise in MS Excel and MS Word and working knowledge of MS access, Project Management & Quality Management
Setting up performance benchmarks for team and targeting entitlement levels in terms of team as well as individual performance
Conduct individual monthly feedback sessions and provide inputs during performance appraisals
Proactive communication and good organizing skills
Innovative and critical thinking in driving process improvements and operational cost reduction
Coaching and mentoring team members while defining their career paths
Expertise in preparing and reporting out Monthly / Weekly / Quarterly / Half yearly and Annual dashboards
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Ryan LLC (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

Nice To Haves

Candidates with appropriate valuation designations preferred.
Manager should maintain professional designations such as Certified Member of the Institute (CMI), and Certified Commercial Investment Member (CCIM), or equivalent, and keep active in professional organizations on a local and national level.

Responsibilities

Oversees Managers/Staff to provide property tax compliance, consulting, and appeal services for assigned clients.
Maintains existing client relationships and focuses on property tax management and minimization opportunities.
Leads the team in preparing annual property tax filings, reviews and evaluates appeal positions, makes appeal recommendations and manages the appeal process for Ryan clients.
Enforces policies, standards and guidelines, researches tax issues, reviews valuations of real and personal property, negotiates settlements related to assessment reduction, and the preparation and presentation of assessment appeals and supporting litigation.
Responsible for creating positive team member experiences, which lead to excellent client service and drive revenue and profit for the Firm.
Responds to client inquiries and requests from tax authorities.
Manages and monitors all aspects of the annual property tax cycle for assigned real and personal property accounts.
Demonstrates superior knowledge in the annual compliance process, valuation techniques, assessment reviews, jurisdictional expertise, and client industry expertise.
Schedules, coordinates, and leads all status calls and client presentations and consistently updates clients on recent activities including compliance, reviews, appeals and status of engagements.
Leads the review and management of client audits conducted by tax jurisdictions.
Attends hearings, settlement conferences, and negotiations, through settlement.
Reviews and manages client contract terms, scope of services and fees.
Manages client billing and ensures timely collection of receivables (less than 90 days).
Supervises and provides guidance to team and acts as mentor to new Managers.
Ensures team compliance with Firm policies, practice guidelines, and standards.
Gives timely performance feedback to team members and addresses, documents, and escalates performance issues.
Ensures workload is property distributed among team members and holds team members accountable for completion of assigned projects.
Actively involved in business development of new clients, maintaining existing clients, and focusing on cross selling efforts.
Participates actively in professional organizations and seeking speaking opportunities and writing articles to build eminence.
Performs other duties as assigned.
Manages and monitors all aspects of the annual property tax cycle for assigned real property portfolios.
Demonstrates superior knowledge managing teams working on assessment review, valuation and jurisdictional filings.
Schedules, coordinates, and leads all status calls and stakeholder presentations and consistently updates stakeholders on all PTS Commercial related activities and status of projects and resources aligned.
Reviews and manages resources aligned, scope of services and supports new transitions.
Supervises and provides guidance to team and acts as mentor to new Managers.
Ensures team compliance with Firm policies, practice guidelines, and standards.
Gives timely performance feedback to team members and addresses, documents, and escalates performance issues.
Ensures workload is property distributed among team members and holds team members accountable for completion of assigned projects.
Actively involved support all Firm wide initiatives across India Operations.
Leads initiatives on setting up aggressive performance benchmarks for team and targeting entitlement levels in terms of team as well as individual performance.
Conducts individual monthly feedback sessions and provide inputs during performance appraisals.
Encourages innovation and critical thinking in driving process improvements and operational cost reduction.
Coaching and mentoring team members while defining their career paths.
Prepares and reports out Monthly / Weekly / Quarterly / Half yearly and Annual dashboards.