Senior Manager Quality Engineering

EmpowerOverland Park, KS
$105,700 - $149,275Onsite

About The Position

The Sr Mgr Quality Engineering will oversee a team responsible for quality assurance and testing, automation, metrics, reporting, and defect reduction across projects throughout the organization. This role will provide hands-on leadership in quality standards, processes, and best practices while ensuring appropriate visibility into product quality throughout development and before major releases.

Requirements

  • Bachelor’s degree in Computer Science or equivalent job experience.
  • Six years of testing experience.
  • Extensive experience with test strategy, planning, reporting, and coordination for software projects and applications.
  • Ability to motivate, influence, and lead quality assurance teams toward high-quality product releases.
  • Strong analytical and creative problem-solving skills.
  • Proven ability to prioritize, organize, and deliver on commitments.
  • Exceptional attention to detail.
  • Proven ability to adopt new technologies with ease.
  • Client or customer management experience.
  • Strong problem-solving, issue-resolution, negotiation, and diplomacy skills.
  • Ability to identify risks and recommend mitigations for project delays.
  • Ability to collaborate effectively with cross-functional teams throughout the enterprise.

Nice To Haves

  • Experience working with engineering teams in an Agile environment.
  • A high-energy, driven leadership style.

Responsibilities

  • Lead and mentor a team of Quality Engineers and Business Systems Analysts on quality assurance best practices, including manual and automated testing.
  • Oversee the execution of quality assurance and testing, automation, metrics, reporting, and defect tracking and reduction across organizational projects.
  • Review test plans and oversee the bug-tracking lifecycle, metrics development and tracking, test automation, and performance testing.
  • Develop and coordinate test strategies, plans, and reporting for software projects and applications.
  • Help establish downstream quality assurance best practices across cross-functional teams.
  • Provide appropriate visibility into quality during development and before major product releases.
  • Improve standards, best practices, and processes related to test plan creation, test cases, and domestic and global quality assurance metrics.
  • Collaborate with development, project management, business, management, and other teams throughout the enterprise.
  • Manage an offshore quality assurance team.
  • Conduct performance reviews, approve vacation and PAL requests, manage performance issues, and exercise hiring and termination authority.
  • Train, coach, mentor, and direct the work of direct reports.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, vision and life insurance
  • Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
  • Tuition reimbursement up to $5,250/year
  • Business-casual environment that includes the option to wear jeans
  • Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
  • Paid volunteer time — 16 hours per calendar year
  • Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
  • Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.
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