Senior Manager, Quality Assurance & Improvement Program

RBC•Toronto, ON

3d•Onsite

About The Position

As a Senior Manager, Quality Assurance and Improvement Program, you will support the implementation and operation of the Global Quality Assurance and Improvement Program (QAIP) through carrying out assigned reviews of engagements and performing assessments related to other activities across the CAE Group. This role supports Quality Assurance by providing reasonable assurance to key stakeholders on adherence to the IA Charter, applicable IIA Standards and Code of Ethics, ISACA and regulatory requirements. It also supports Improvements by emphasizing the assessment of effectiveness and efficiency of operations. The QAIP role covers CAE Group operations globally, across all platforms, functions and RBC entities.

Requirements

7 to 10 years General or specialist internal audit experience (e.g. IT, Risk, Credit risk, Compliance, AML, Financial services).
Undergraduate degree in business / audit.
Professional audit designation (CIA/ CISA/ CPA).
Experience in validation of regulatory issues (e.g., OSFI/OCC/FRB).

Nice To Haves

Quality Assurance experience in internal audit in financial institutions.
Experience in IA methodology, learning, audit project and people management.

Responsibilities

Lead Quality Assurance reviews of CAE Group activities through adequate and consistent application of the Global QAIP Core Principles, Methodology and Processes.
Ensure standard QA Test Procedures are performed and documented adequately and results/ conclusions are identified to meet QA objectives.
Ensure rationale for classification of findings and ratings are documented in QA workpapers.
Review and validate QA results with senior management for engagements reviewed, draft QA reports including the QA conclusion/ ratings for the reviews performed.
Ensure QA workpapers are completed timely and provided for review by Director/Senior Director along with draft reports.
Identify appropriate actions to enhance quality of work done, involving file corrections and/or other actions to address root causes giving rise to QA findings, including learning and methodology impacts and any process changes.
Lead follow-up and verification of QA action plans timely.
Support quarterly QAIP reporting for key stakeholders.
Support internal / external assessments (e.g. regulatory exams).
Develop and maintain QA work programs based on experience from QA reviews performed, changes to IIA Standards, IA Methodology and insights from regulatory reviews and expectations, support the development of appropriate QA testing plan and procedures.
Ensure timely completion of QA reviews to ensure targets are achieved and ensure timely escalation of impediments to work completion.