Senior Manager - QA Operations

Bristol Myers Squibb • Indianapolis, IN

1d • $141,515 - $171,483 • Onsite

About The Position

At RayzeBio, every day is an opportunity to ignite meaningful change. As a wholly-owned subsidiary of Bristol Myers Squibb, RayzeBio blends the nimble, pioneering spirit of an emergent biotech with the global expertise and resources of a leading innovator in oncology. Our mission is to develop transformative radiopharmaceutical therapies that offer new hope for patients living with cancer. Here, you’ll join a multidisciplinary team where your ideas are valued, your expertise is amplified, and collaboration is at the heart of everything we do. From day one, expect to make an immediate impact—on our science, on our teams, and most importantly, on patients. The Senior Manager, Operations QA is a key role in the Quality Assurance team at the RayzeBio Indianapolis manufacturing site. This is a people manager position with supervisory responsibilities for up to 8 direct reports. The Operations Quality Assurance team is responsible for Quality collaboration and GMP/GDP oversight of operations at CDMOs and at Internal site operations, including but not limited to manufacturing, testing, packaging, labeling, and warehouse operations, including incoming material management. The Senior Manager, Operations Quality Assurance, RayzeBio is responsible for the cGMP/GDP activities at CDMOs and at the Indianapolis site in accordance with RayzeBio policies, standards, procedures, and the regulatory requirements (US, EU, ICH etc.). Functional responsibilities include ensuring operational compliance with applicable procedures and batch records, providing real time review of manufacturing batch record documentation and logbooks, and working with operations to resolve manufacturing issues.

Requirements

• Bachelor's degree in STEM field preferred. High school diploma/ Associates degree with equivalent combination of education and work experience may be considered.
• 10+ years of relevant cGMP experience, preferably with 5+ years of QA shop floor and/or QA operations
• Ability to lead on-site quality operations teams
• Demonstrated experience with quality management systems for handling of records such as change control, product complaints, deviations, investigations, and CAPA management.
• Experience in FDA/EMA regulations in biopharmaceuticals, cell/gene therapy, and/or radio-pharmaceutical manufacturing is required.
• Demonstrated experience working with GxP electronic systems such as Manufacturing Execution Systems (MES) for electronic batch records; Enterprise Resource Planning (ERP) such as SAP; laboratory information management systems; or Quality Management Systems such as TrackWise or Veeva.
• Advanced ability to interpret data & results, understand complex problems with multiple variables, and articulate practical solutions.
• Excellent written and verbal skills and advanced ability to present technical data effectively based on target audience
• Ability to work in a fast-paced team environment and lead peers through changing priorities
• Ability to think strategically, meet deadlines, and support work prioritization
• Ability to negotiate and influence to craft mutually beneficial solutions
• Ability to motivate and foster a positive team environment
• Ability to lead change in a fast-paced environment with limited information and/or time constraints.
• Exhibit strong decision-making and ability to think creatively while maintaining compliance and quality
• Pioneering mindset and ability to create innovative solutions
• Ability to think strategically, with an enterprise-mindset, establish deadlines and prioritize work according to the needs of the business and within budget.
• Ability to research, understand, interpret, and apply internal policies, cGMP, and quality principles.
• Establishment of strategic goals, departmental objectives, and motivating team to achieve operational tasks.
• Proactively finds solutions to quality and operational problems by creative thinking and innovative solutions.
• Proven ability to negotiate mutually beneficial solutions and resolve differing perspectives among stakeholders.
• Proficient computer skills with knowledge of several digital tools like MS Office, etc., and ability to learn and work with new software applications.
• Ability to work within pharmaceutical cleanroom environments.

Nice To Haves

• Experience working in aseptic/sterile environments and/or in quality control operations focused on microbial controls and contamination mitigation strategies is preferred.

Responsibilities

• Provide leadership to ensure routine Operations Quality oversight and to ensure collaborative triages of unexpected events within the Manufacturing, Quality Control Labs, and Supply Chain operational areas and systems.
• Have a comprehensive understanding of Radio-Pharma manufacturing processes to enable real-time decision-making.
• Advanced ability to synthesize information from multiple sources, interpret problems and effectively communicate to cross-functional management in a clear, brief, and accurate manner.
• Respond to complex/critical issues and build a consensus of understanding with subject-matter experts for product impact and justification to stop/continue manufacturing
• Serve as a subject matter expert supporting others to navigate the RayzeBio quality management system including but not limited to deviation and CAPA action management, interim production controls, disposition decisions, and batch record management.
• Evaluate, author, and/or review operating procedures (e.g., policies, SOPs, Wis) and perform other activities in support of quality operations.
• Provide direction and timely guidance to the staff regarding the handling and resolution of cGMP events which may be a part of deviations, batch record exceptions, and other quality operational challenges.
• Accountable for the performance/delivery of the QA field quality organization, including oversight of the “QA on-the-floor” systems and programs that enable the highest quality and the quickest delivery of QA cGMP tasks.
• Develop and implement standard-work for team-members that balances on-floor support for non-routine events, routine quality assurance work, and stretch/development project work.
• Assist in developing quality KPI/metrics to support GxP activities and/or for management reviews
• Responsible for establishing, expanding, and maintaining RayzeBio GMP compliance program and building a positive quality culture at RayzeBio Indianapolis site.
• Champion a culture that embraces psychological and physical safety of employees in the work environment.
• Champion a culture of teamwork, communication, and continuous improvement focused on defining problem statements, driving initial investigative efforts, and actioning solutions to reduce recurrence.
• Proactively identify and address quality risks and critical issues, drive mitigations with the aid of Field Quality Staff and cross-functional partners and escalate to senior management as needed.
• Lead walkthroughs with peers or QA team-members to identify and remediate operational or quality issues.
• Review and interpret the technical conclusions of a record/investigation and provide constructive feedback.
• Independently approve deviation records within the quality management system consistent with quality risk management principles and in accordance with process knowledge
• Regularly spend time coaching and mentoring operators and Field QA specialists while on the manufacturing floor.
• Interview, hire, coach, motivate, and develop exceptional staff.
• Set performance objectives and development plans.
• Monitor performance progress and actively lead and conduct performance reviews for all direct reports.
• Applies AI to improve team execution and decision‑making.

Benefits

• Medical, pharmacy, dental, and vision care.
• Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees))
• 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
• unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree