Small Business Bank - Senior Manager, Project Manager
About The Position
At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalize credit card offers, turning the entire industry on its head. In the Small Business Bank, our customers are the lifeblood of the US economy, making up 99% of businesses in the US and accounting for 44% of the country's GDP. We’ve built an organization that is focused on listening to and learning from the millions of business customers we serve every day to make sure our products, services and experiences work as hard as they do. We are looking for a Senior Manager, Project Manager to join our Small Business Bank team at Capital One. In this role, you will be responsible for managing projects that improve business efficiency and drive results. You will deliver flawlessly executed standards and controls for critical business projects in a well-managed way. Your role will be equal parts coach, visionary, and problem solver, and you will be responsible for leading a high-impact team, co-creating a vision for the future, gaining broad stakeholder alignment, and guiding cross-functional teams to deliver exceptional value while knocking down all the things that slow us down.
Requirements
- Bachelor’s Degree or Military Experience
- At least 5 years of Project Management experience
- At least 2 years of Process Management experience
Nice To Haves
- At least 7 years of Project Management experience
- At least 3 years of Process Management experience
- PMP, Lean, Agile or Six Sigma certification
Responsibilities
- Quickly putting structure into place to manage priorities in a dynamic environment
- Partnering cross-functionally to effectively drive delivery of moderate to large complex projects, leveraging strong problem solving and influencing skills
- Providing strategic and tactical thought partnership and revising needs to meet changing requirements
- Ensuring projects are delivered on time and are being documented appropriately to mitigate risk
- Interacting and communicating with key stakeholders at all levels across the company to manage projects and expectations
- Driving process improvements aligned with desired customer outcomes while providing expertise on processes when representing the department
- Designing and producing metrics used to measure efficiency and effectiveness
- Analyzing, identifying, and mitigating data issues
- Driving the creation of data tools to monitor performance and identify areas for improvement
Benefits
- performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
- comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
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What This Job Offers
Job Type
Full-time
Career Level
Senior
