Senior Manager, Project Manager eHR Strategic Operations

Capital One • McLean, VA

1d • $161,500 - $202,800

About The Position

As part of the Enterprise Human Resources (eHR) Strategic Operations team, you will partner with HR domain leaders, product, and technology to drive innovative customer experiences and strategic initiatives that create value for Capital One HR. As a Senior Manager, Project Management at Capital One, you will drive strategy and execute on high priority projects for the company. You will work with smart and passionate people to deliver results that have a direct impact on the company’s bottom line. You will take on important and exciting responsibility from day one, working with key stakeholders across the company. You will be challenged to excel and lead alongside the brightest talent in the industry and be rewarded for your achievements.

Requirements

• Bachelor’s Degree or Military experience
• At least 6 years of experience in Strategic Operations, Project Management, Management Consulting, HR Strategy, Chief of Staff role or combination
• At least 1 year of experience in roadmap alignment, governance structures, and change management
• At least 3 years of experience working with senior stakeholders across different business functions
• At least 3 years of experience writing communications and presentations for leadership and non-leadership audiences
• At least 3 years experience as a People Leader

Nice To Haves

• Exceptional writing and visual storytelling skills
• Highly organized with great attention to detail
• Exceptional communication and collaboration skills
• Excellent problem solving and influencing skills
• 4+ years experience as a People Leader
• 3+ years of experience managing diverse operational functions, such as staffing, budgeting, executing high-level meetings and events
• 3+ years of experience driving organizational change and operational excellence
• 2+ years of experience as a Chief of Staff
• 2+ years of experience working closely with executives
• Familiarity with leveraging AI technologies or prompt engineering to enhance operational productivity, analyze qualitative data insights, or streamline project delivery

Responsibilities

• Drive the "operating rhythm" of our Enterprise HR leadership team. You will design agendas for executive meetings that drive outcomes, not just updates, ensuring transparency and accelerated decision-making.
• Support the drafting and evolution of our multi-year HR strategy. You won't just track the roadmap; you’ll help build it, ensuring alignment across the enterprise.
• Define and own the metrics that matter. You’ll manage reporting on key objectives and org health, providing the data-driven insights our leaders need to pivot or persevere.
• Draft communications for executive forums, from high-stakes framing and pre-reads to the synthesis of complex discussions into actionable outcomes. You will bridge the gap between high-level strategy and the enterprise-wide execution of our HR objectives.
• Act as a culture-carrier. You will help design initiatives that foster engagement and high performance within the Strategic Operations team and the broader HR org.
• Identify and pilot opportunities to responsibly integrate AI tools into strategic operations workflows, driving greater efficiency in data synthesis, reporting, and team process optimization.

Benefits

• comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
• performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior