Senior Manager, Project Management-Global Payments Network

Capital One•Richmond, VA

About The Position

Senior Manager, Project Management-Global Payments Network Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work. As a Senior Manager Project Manager at Capital One, you will be a key leader in a newly formed PMO driving cross-division initiatives, strategy and executing on high priority projects for the company. You will work with smart and passionate people to deliver results that have a direct impact on the company’s bottom line. You will take on important and exciting responsibility from day one, working with key stakeholders across the company. You will be challenged to excel and lead alongside the brightest talent in the industry and be rewarded for your achievements. Why join the Network? Crown Jewel Investment: The Network is a core strategic focus of the Discover acquisition, receiving significant top of house backing and investment to drive growth. Rethinking How We Work: As the Network modernizes, there is a massive opportunity to rethink our core business processes—finding ways to eliminate friction, work more efficiently together, and leverage modern technology and AI. High-Visibility Impact: Because the Network is evolving rapidly, you will get early, direct exposure to high-priority initiatives that shape how the broader organization operates. Operating Model Work: Rather than simply maintaining existing routines, you will help evaluate and design how we organize, prioritize, and execute to support multi-billion-dollar scale.

Requirements

Bachelor’s Degree or Military experience
At least 8 Years of Project Management experience
At least 1 Year of People Management experience

Nice To Haves

Masters Degree
At least 10 years of Project Management experience
PMP, Lean, Agile or Six Sigma certification
Exceptional communication and collaboration skills
Excellent problem solving and influencing skills

Responsibilities

Leading moderate to large complex projects and programs by providing strategic direction to projects, peers, and direct reports.
Designing, developing, and managing project plans in a complex dynamic environment, revising needs to meet changing requirements
Effectively managing scope, schedule, resources, budget and communicating status, impediments, and risks/issues of the program/project
Ensuring projects are being documented appropriately to mitigate risk and to be delivered on time
Leveraging problem solving and influencing skills to ensure project plans deliver on intent
Partnering cross-functionally with project customers to provide strategic and tactical thought partnership to effectively drive project delivery
Building relationships and collaborating with key stakeholders to ensure delivery of commitments
Displaying a passion for coaching and developing a team of associates through their leadership style
Influencing and managing a large set of stakeholders/Intent owners across COF ranging from VP+ to associate
Exhibit outstanding influencing skills to effectively drive project / program efforts
Demonstrate a proven track record of excellent project management, bringing the ability to thrive in gray space and quickly putting structure in place to manage work in a dynamic complex environment
Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes
Have an eye for detail and a love for building/optimizing processes for efficiency and effectiveness
Leverage and translate data into compelling stories to drive action
Have passion for coaching and developing associates
Exhibit exceptional problem solving and influencing skills
Set direction, manage expectations and lead cross-functional teams
Be comfortable working in a fast paced time sensitive environment
Be confident, respectful, and articulate when registering dissenting opinions with colleagues and senior management
Serve as subject matter expert on governance and process improvement initiatives
Exemplify excellent People leadership and development competencies, while holding themselves and others to a high bar for quality and results