Senior Manager, Project Management

Oscar Health•Tempe, AZ

2d•Hybrid

About The Position

We're hiring a Senior Project Manager to join our Network Operations team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. The Senior Project Manager is a key leadership role responsible for driving end-to-end operational excellence by managing, maintaining, and overseeing significant projects and strategic initiatives across the company. This individual leverages subject matter expertise and a cross-functional lens to lead and coordinate multiple large work groups, ensuring efficient, repeatable processes that reduce operational, financial, compliance, and regulatory risks, resulting in a sound program. A core responsibility is leading efforts in program standardization, operationalization, and issue resolution, including root cause analysis, while developing, presenting, and maintaining executive reporting materials to keep senior leadership informed. Furthermore, the Senior Project Manager identifies risks, drives improvement opportunities for new programs, maintains compliance with all applicable laws and regulations, and organizes critical program documentation like meeting notes and decisions. You will report into the Director, Process Improvement.

Requirements

Bachelor's Degree or 4+ years of commensurate experience
6+ years of program and project management in the healthcare space
6+ years experience in change management and process improvement and implementation
6+ years of experience solving health plan operational problems

Nice To Haves

Experience working within a rapidly scaling organization
Masters in Business Administration or healthcare related field(s)
Experience with google suite (Sheets, Docs, etc.)

Responsibilities

Using a cross-functional lens and subject matter expertise, drive end-to-end operational excellence, measuring, monitoring, and executing to reduce operational, financial, compliance and regulatory risks and to ensure efficient, repeatable processes leading to a sound program.
Manage large, multiple cross-functional work groups that support and optimize end-to-end program process while improving visibility into internal processes
Lead, oversee, and coordinate the various projects, products and strategic initiatives
Leverage subject matter expertise to drive targeted program standardization, operationalization, and issue resolution and/or root cause analysis efforts while collaborating with key internal stakeholders to optimize efficiency, including training resources and other key process decisions
Develop, present, and maintain executive reporting materials to educate, inform, and update senior leadership teams on programs, projects, and strategic contracting initiatives
Develop subject matter expertise in methodologies, major terms, and associated operations required for program execution
Identify risks and improvement opportunities to develop and implement new programs
Organize and catalog meeting notes, action items, decisions made, and follow-ups in leadership meetings, or as needed
Other contracting and operational implementation as assigned
Compliance with all applicable laws and regulations
Other duties as assigned