Senior Manager, Project Leadership

Abbott • Alameda, CA

9h • Onsite

About The Position

This position works out of our Alameda, CA location in the Diabetes Care division where we are focused on helping people with diabetes manage their health with life-changing products that provide accurate data to drive better-informed decisions. We’re revolutionizing the way people monitor their glucose levels with our new sensing technology. As a Senior Manager, Project Leadership within the PMO team you will drive the successful launch of all business enablement tools in support of NPI programs. Projects may include Leadership of business enablement readiness for global new sensor launches across customer service, quality, sales and commercial tools Intake and impact assessments for product and troubleshooting guide changes Project leadership of our customer service Salesforce tool that capture all customer complaint intake interactions, AI chat bots, live chat feature and knowledge management You will work with a cross functional team to set strategy, evaluate ideas, prioritize features, define releases, manage product roadmap, timelines, and budget while coordinating with cross functional ADC and Abbott team members worldwide. You will be responsible for reporting project status and progress to ADC senior Management. This is an onsite opportunity in Alameda, CA.

Requirements

• Bachelors or Masters degree in a business or technical discipline
• 10 years of relevant experience in product development, project management and/or business process implementation, ideally in the fields of medical devices and/or pharmaceuticals.
• Strong technical experience in cross-functional program management and team leadership.
• The ability to collect information from multiple sources, synthesize, integrate, and resolve conflicting requirements and cross-functional issues
• Strong leadership, influencing, and negotiation skills.
• General knowledge of regulations and standards related to medical devices (eg FDA, ISO, QSR design controls)

Nice To Haves

• Additional cross-functional experiences in the areas of IT, R&D, Commercial, Clinical, Regulatory, Quality, Supply/Demand planning and/or Manufacturing, are desirable.
• Strong interpersonal skills and a demonstrated ability to work and negotiate with a wide variety of stakeholders at all levels of the organization and across variety of departments to align plans and resolve conflict
• Process-oriented thinking, focused on continuous improvement and lessons learned; have demonstrated ability to define and implement complex and interdependent business processes
• Experience delivering digital solutions to consumers in app-based or web based platforms.
• Experience working in a global environment, partnering with people from many different time zones and cultures in parallel
• Familiarity with agile delivery approach, backlogs, and sprints.

Responsibilities

• Harmonizes strategies and integrates effort across multiple projects.
• Works closely with functional Project Managers, Product Owners, and other Subject Matter Experts from IT, R&D, Commercial, Clinical, Regulatory, Quality, Manufacturing, and other functions.
• Leads project planning, scheduling, budgets, risk/issue monitoring and reporting of projects.
• Executes programs to completion and assures successful market entry.
• Ensures big picture thinking and problem-solving are incorporated into project execution.
• Drives for clear communication and issue resolution in cross-functional problem solving.
• Coordinate with other Project Owners, functional managers, and management to prioritize activities across programs to balance resource availability, program deliverables and schedule, and business needs.
• Serves as the connection between project execution teams and management- escalates issues or asks for support, takes action when a shift in direction or approach is called for, and simplifies communications as the voice of the project.
• Confirms the ongoing strategic rationale and value proposition for projects
• Makes timely recommendations to Management to terminate, shift direction, or call a creative thinking workshop if required by technical, commercial or other developments that may result in project failure.
• Identifies areas for process improvement and defines and implements solutions to improve ways of working
• Serves as a mentor, trainer, and change agent to other stakeholders as processes & ways of working are defined and implemented
• Responsible for strategic scoping, value definition, and successful and timely implementation of product-related projects
• Accountable for driving scope, budget, and quality tradeoffs, not only for a given project, but across projects in conjunction with other stakeholders to optimize portfolio value creation
• Liaising with management in driving alignment on key decisions, and reporting to senior management project status

Benefits

• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior