Senior Manager, Program Work Environment (PWE) Operations Excellence Lead (Onsite)

RTX•Richardson, TX

1d•Onsite

About The Position

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense. The Program Work Environment (PWE), within Engineering Operations and Business Services (EOBS), has an opening for a Sr. Manager, Program Work Environment (PWE) Operations Excellence Lead. The PWE’s mission is to provide strategic oversight and centralized management of secure program work environments to meet existing and growing demand across the business. The PWE is comprised of a Program Management Team (PMT) coordinated across multiple functions including Digital Technology, Cyber Security, Physical Security, Facilities, and Lab Management. The scope of PWE projects includes the strategic roadmap, execution, and sustainment of the physical and digital footprint for secure lab environments. This role will be the chief product owner for the PWE Operations Team and may take on additional duties from the PWE PMT over time. This will be an individual contributor role within a matrixed reporting structure. As the PWE Operations Excellence Lead, you will be accountable for leading multiple cross-functional teams supporting several challenging objectives concurrently. A strong, innate ability to leverage innovative problem-solving techniques to find creative solutions is pivotal. This role can expect to provide direction and guidance across the PWE as well as business partner stakeholders on scope lacking in requirements or direction. Partnerships across the PWE will be crucial, including with the Program Chief, Project Execution Lead, Operations Team, ROM/Bid Team, and PWE PMT. This position is onsite and can be located in Richardson, TX or Cedar Rapids, IA.

Requirements

Typically requires a University Degree and minimum 10 years prior relevant experience or an Advanced Degree in a related field and minimum 7 years of experience
Ability to obtain Top Secret U.S. government issued security clearance.
Experience working in closed areas or secure lab environments with understanding of government security-based regulations, protocols, and build standards
Demonstrated ability to lead and manage groups of people to accomplish complex objectives in a multi-disciplined, matrixed environment
Substantial knowledge of Collins Aerospace secure programs and projects

Nice To Haves

Active Top Secret or TS/SCI Security Clearance is preferred
Experience across the functional disciplines of Security, Cybersecurity, Digital Technology, Facilities, and Lab Management or related fields
Experience managing projects using Agile methods
Experience developing and maintaining business process documentation
Experience with creating, delivering and maintaining training solutions
Strong negotiation and conflict resolution skills
Ability to recognize resource constraints and prioritize team efforts
Ability to understand and analyze complex business problems to define and develop creative solutions
Familiarity with Jira Service Manager, Confluence, SharePoint, and Power BI reporting tools
Demonstrated experience managing multiple projects simultaneously with stakeholders and tight deadlines
Quickly build strong relationships and foster collaboration with customers, stakeholders, and cross-functional teams
Excellent communication skills with an ability to articulate and adapt complex information to audiences at all levels of the organization, including senior executives
Excellent relationship skills with the ability to collaborate with leadership, technical, and business personnel

Responsibilities

Product Owner of PWE Operations, providing strategic direction and day-to-day oversight of PWE processes, tools, and training
Assess PWE processes, tools, and training for improvement and lead development of resolutions
Day-to-day organization, direction, and oversight of matrixed team by prioritizing, deconflicting requests, and resource assignment
Manage PWE-wide communication methods such as SharePoint pages, newsletters, and town halls
Drive consistency of application of operational processes across the functional pillars through stakeholder alignment, training, and communications
Align key stakeholders on operational prioritization decisions
Represent PWE in strategic discussions
Ensure data integrity of databases, data repositories, and tools such as Jira and associated tracking methods, metrics, and dashboards
Champion data-driven decision making and drive PWE adoption across the business
May take on additional responsibilities as needed

Benefits

Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
Tuition reimbursement program
Student Loan Repayment Program
Life insurance and disability coverage
Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Ovia Health, fertility, and family planning
Adoption Assistance
Autism Benefit
Employee Assistance Plan, including up to 10 free counseling sessions
Healthy You Incentives, wellness rewards program
Doctor on Demand, virtual doctor visits
Bright Horizons, child and elder care services
Teladoc Medical Experts, second opinion program
Relocation assistance