Senior Manager, Program Management, World Wide Engineering & Innovation (WWEI)

Amazon • Nashville, TN

44d • $136,200 - $204,800 • Onsite

About The Position

As part of the World Wide Engineering & Innovation (WWEI) org, we are seeking a customer focused leader to lead the Planning, Strategy, Launch, and Expansion of the North American Sort Center network. This Sr. leader will lead the Engineering roadmap for the 120+ site sort center network planning through strategic planning of major capacity and automation initiatives. This role partners with internal and external cross-functional teams to transform high-level objectives across capacity, non-capacity, and productivity initiatives, encompassing long-term planning build requirements and comprehensive capital justifications that enable programmatic actualization.

The leader manages programs from initial conception through go-live with end-to-end schedule, quality, and ownership, ensuring alignment across planning and execution goals. The role creates cohesive, actionable plans that drive informed network investment decisions across six integrated functional areas: Build Plan 3YF+, Infrastructure Strategy & Asset Management, OP/SPS Planning Cycles, Post-Beta Pilot Network Rollouts, Innovations & Expansions, and Network Initiatives.

This position oversees network-wide capacity build plans, multi-site engineering initiatives for network optimization, strategic automation expansions, programmatic funding support for Alpha/Beta pilots, and comprehensive asset portfolio management including hibernations, operational exits, transfers, lease decisions, and network strategy integration.

Requirements

• Experience in team management
• Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field
• 7+ years of working cross functionally with tech and non-tech teams experience
• Experience creating and implementing large-scale programs
• Experience managing, analyzing and communicating results to senior leadership while working cross functionally across several teams
• Experience delivering results for large, cross-functional initiatives/projects
• Experience building and managing financial models for business forecasting and problem solving, or experience in tax, finance or a related analytical field
• Experience in one or more of the following areas: data center or network capacity planning, data center or network infrastructure program/project management, or related technical fields

Nice To Haves

• Master's degree in Engineering (any domain), Operations, Business Administration, or a related field
• Experience in Logistics, Distribution or Fulfillment processes
• Experience working with Material Handling Equipment (MHE) integrators
• Experience in solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits), or experience applying key financial performance indicators (KPIs) to analyses
• Experience assessing portfolio opportunity to make the appropriate long term strategic investments while maintaining the short-term delivery of leads
• Experience with process optimization

Responsibilities

• Lead comprehensive 3-year+ capacity planning for the Sortation network, managing programs from initial conception through go-live with downstream end-to-end program management.
• Lead capital funding approval processes, securing capital funds with rigorous business case development, and driving project execution from conception through CAR funding approval for new launches, retrofits, and capacity initiatives.
• Establish governance frameworks to reduce supplemental funding requests (10% YoY) through improved estimation accuracy and spend controls.
• Manage cross-functional coordination bridging planning and execution teams, identifying and mitigating project risks.
• Oversee comprehensive asset management synthesizing engineering strategies with long-term planning outlooks, including strategic property portfolio management for lease renewals, exits, and standardization initiatives.
• Manage innovation network deployment, driving tactical implementation planning, CAR funding justification, and standardized deployment strategies.
• Manage comprehensive OP1/OP2/SPS planning cycles integrating inputs from various organizations across capacity and non-capacity initiatives, synthesizing complex requirements into cohesive senior leadership level documentation.
• Ensure launch and expansion quality meets >90% launch quality targets across execution and operational metrics, through cross-functional mechanisms with granular critical path milestone tracking.
• Drive SLA accountability and risk management with commitment to dates and zero project level delays.
• Lead and develop a team of engineering managers and program managers across functional areas, fostering a culture of engineering excellence, data-driven decision making, and end-to-end ownership.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior