Senior Manager, Program Management - Marketing Operations & Creative

WalmartBentonville, AR
$80,000 - $202,000

About The Position

Walmart Marketplace is seeking a strategic and highly organized Senior Manager of Program Management to lead marketing operations and creative project execution for seller-facing initiatives. This role owns the end-to-end execution engine—bringing structure, visibility, and scalability to a high volume of complex, cross-functional work. You will operate at the intersection of strategy and execution—overseeing intake, prioritization, resource allocation, and delivery across marketing, events, and creative workstreams. This role requires balancing operational rigor with the flexibility needed to support creative teams, while making real-time decisions on priorities, tradeoffs, and team capacity. Success in this role requires strong leadership, sound judgment, and the ability to navigate ambiguity—driving alignment across stakeholders, optimizing how work gets done, and ensuring high-quality delivery on time and within budget. About the Team: Walmart Marketplace is a fast-growing, high-impact business focused on expanding assortment and delivering value to customers by enabling third-party sellers to succeed on Walmart.com. The Marketing Operations & Creative team plays a critical role in bringing this to life—driving the execution of seller-facing campaigns, events, and communications that support growth, engagement, and a best-in-class seller experience.

Requirements

  • 6+ years of experience in program, project, or operations management within a marketing, creative, or related environment
  • Experience leading teams and managing complex, high-volume portfolios of cross-functional work
  • Strong understanding of creative workflows and campaign execution across multiple channels
  • Proven ability to prioritize work, make tradeoff decisions, and manage competing priorities in a fast-paced environment
  • Experience building or improving processes, workflows, and project management systems
  • Proficiency with tools such as Asana, Jira, Airtable, Workfront, or Smartsheet
  • Strong communication and stakeholder management skills, with the ability to influence across levels
  • High level of organization, attention to detail, and problem-solving capability
  • Bachelor’s degree in a related field or equivalent experience
  • 2 years’ experience leading cross-functional teams.
  • 3 years’ experience using intermediate functionality of Microsoft Office.
  • Bachelor's degree in Business, Human Resources, or related field and 4 years’ experience in project management, compliance, operations management, or related area OR 6 years’ experience in project management, compliance, operations management, or related area.

Nice To Haves

  • PMP or Agile certification a plus
  • eCommerce or retail experience preferred
  • Managing a budget, profit and loss statement, or relate financial process
  • Master’s degree in Business Administration or related field like (not limited to) project management, compliance, operations management, or related area

Responsibilities

  • Lead end-to-end program and project management for marketing campaigns, events, and creative deliverables across multiple channels (digital, social, print, video, events)
  • Own intake and prioritization of work, making tradeoff decisions based on business impact, timelines, and team capacity
  • Manage creative and program resources to ensure balanced workloads and optimal team utilization
  • Establish and evolve project management standards, tools, and workflows to improve efficiency, visibility, and scalability
  • Partner cross-functionally with Marketing, Creative, Events, and external partners to ensure alignment and shared accountability
  • Oversee creative workflows, ensuring clear briefs, structured review cycles, and smooth execution from concept to delivery
  • Identify risks early, resolve blockers, and adapt plans to keep work on track in a fast-paced environment
  • Lead and develop a team of program and project managers, driving performance, coaching, and team effectiveness
  • Provide visibility into project status, risks, and team capacity to support informed decision-making

Benefits

  • At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
  • Health benefits include medical, vision and dental coverage.
  • Financial benefits include 401(k), stock purchase and company-paid life insurance.
  • Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
  • Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
  • You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
  • The amount you receive depends on your job classification and length of employment.
  • It will meet or exceed the requirements of paid sick leave laws, where applicable.
  • For information about PTO, see https://one.walmart.com/notices.
  • Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
  • Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
  • Tuition, books, and fees are completely paid for by Walmart.
  • Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
  • Benefits are subject to change and may be subject to a specific plan or program terms.
  • For information about benefits and eligibility, see One.Walmart.
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