Senior Manager, Program Management, Geographic Information Systems - Global Security Operations

Walmart • Bentonville, AR

1d • Onsite

About The Position

Are you driven to scale enterprise Geographic Information System (GIS) capabilities that enhance global situational awareness and risk intelligence? In this role, you will serve as the strategic and operational owner for the Walmart GSOC’s Geographic Information Systems program, with primary stewardship of our Esri ArcGIS Online environment and supporting tools. You will lead GIS strategy, lifecycle management, governance, roadmap execution, and vendor performance to ensure Walmart’s mapping and spatial analysis capabilities are secure, resilient, and globally scalable. This role combines people leadership with technical proficiency—guiding engineers, analysts, and vendors to deliver high-value GIS solutions that enable risk monitoring, incident response, and operational decision-making across a multinational footprint. Join us to accelerate the evolution of Walmart’s enterprise GIS and spatial intelligence program.

About the GSOC
The Walmart Global Security Operations Center (GSOC) is the nerve center for enterprise-wide safety and security, providing real-time monitoring, intelligence, and coordinated response across our global footprint. It integrates advanced technology with expert analysts to detect risks early, manage incidents efficiently, and support informed decision-making at every level of the organization. By connecting teams, systems, and critical information, the GSOC ensures a proactive, unified approach to protecting our people, assets, and operations worldwide.

Requirements

• 5+ years administering or managing ArcGIS Online/Enterprise environments at scale.
• Experience with ArcGIS Pro, Dashboards, Hub, Experience Builder, and ideally Velocity or similar real-time data ingestion tools.
• Demonstrated success owning enterprise SaaS/GIS programs from implementation through maturity.
• Experience managing vendor relationships and contracts (Esri, GIS service partners, or equivalent).
• People leadership experience (formal or informal) and desire to grow headcount & capability.
• Ability to translate complex spatial technology into business value for non-technical audiences.
• 2 years’ experience leading cross-functional teams.
• 3 years’ experience using intermediate functionality of Microsoft Office.
• Bachelor's degree in Business, Human Resources, or related field and 4 years’ experience in project management, compliance, operations management, or related area OR 6 years’ experience in project management, compliance, operations management, or related area.

Nice To Haves

• Experience integrating GIS into enterprise ecosystems (APIs, SDKs, webhooks, geofencing, identity models, SCIM/SSO, etc.).
• Familiarity with emergency operations, critical event management, or global risk monitoring use cases.
• Prior experience with data governance, metadata standards, and enterprise architecture.
• Managing a budget, profit and loss statement, or relate financial process.
• Master’s degree in Business Administration or related field like (not limited to) project management, compliance, operations management, or related area.
• Project Management Certification

Responsibilities

• Own and scale the GSOC GIS ecosystem: Serve as enterprise program owner for Esri ArcGIS Online, including system administration, identity models, data governance, lifecycle maintenance, and roadmap advancement. Lead enterprise deployments, upgrades, workspace architecture, and environment scaling across regions and user groups. Own supporting products, including ArcGIS Pro, Hub, Velocity, Dashboards, Experience Builder, Field Maps, Survey123, and relevant extensions.
• Lead people and vendors: Manage a growing GIS team within the GSOC, setting priorities, coaching capability, and defining success measures. Manage Esri contracts, renewals, TAM hours, ELA/Advantage programs, and relationships with Esri Gold Partners. Drive accountability, performance, and value alignment through structured vendor governance.
• Strengthen platform readiness & interoperability: Integrate GIS with internal systems (GSOC tech stack, incident management platforms, Kafka feeds, threat intelligence providers, HRIS identity feeds, etc.). Partner with Walmart Global Tech on security, SSO, API/SDK integrations, data pipelines, and enterprise access models. Collaborate with operational partners to standardize mapping schemas, services, basemaps, and data models.
• Deliver real-time spatial decision support: Build and maintain operational dashboards, live situational layers, threat overlays, and business asset mapping that support 24/7 monitoring. Work with operators and leadership to translate requirements into tools that improve speed, accuracy, and clarity during incidents. Drive quality, reliability, uptime, and disaster recovery posture of the GIS platform.
• Governance, compliance, and data quality: Establish GIS governance and data stewardship models for the GSOC and partner teams. Build and enforce standards for data ingestion, version management, identity and permissioning tagging, and metadata. Partner with Legal, Privacy, and InfoSec to ensure data compliance and appropriate use of geospatial intelligence data.

Benefits

• Competitive pay
• Performance-based bonus awards
• Medical coverage
• Vision coverage
• Dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• PTO (including sick leave)
• Parental leave
• Family care leave
• Bereavement leave
• Jury duty leave
• Voting leave
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U (Walmart-paid education benefit program for full-time and part-time associates)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 1-10 employees