Senior Manager, Production & Value Recovery and Site Manager

3stepIT•Austin, TX

18h•Onsite

About The Position

3stepIT is a global leader in circular technology management, helping organizations use technology smarter and more sustainably. For nearly 30 years, they have designed lifecycle solutions that finance, manage, reuse, and extend the value of technology, reducing waste and driving business impact. They work at the intersection of technology, sustainability, and innovation, with teams that help customers boost productivity while building a more circular future. This role, reporting to the Director, Production & Logistics, is responsible for Unified Production & Logistics (UPL) which provides secure, cost-efficient, and environmentally responsible solutions. The objective is to deliver high-quality services on time while adhering to national regulations, group policies, and industry best practices. The Senior Manager, Production & Value Recovery plays a critical role in developing 3stepIT’s production, repair, testing, and installation capabilities to support strategic initiatives and drive business growth. This role leads and develops production and value recovery operations across North America (U.S. and Canada). In parallel, the role serves as Site Manager for a U.S.-based production and logistics center, overseeing operations and facilities in a sustainable and responsible manner while ensuring compliance with national regulations and group policies. Responsibilities include managing day-to-day operations, as well as planning, implementing, and monitoring activities to meet operational and budgetary targets. The position is part of UPL’s leadership team and acts as a key link between UPL and other stakeholders. The Senior Manager, Production & Value Recovery leads production and value recovery teams in North America (U.S. and Canada) with full personnel responsibility and may also provide indirect leadership to other UPL teams and functions.

Requirements

Bachelor’s degree in production engineering, supply chain management, logistics, information technology, or similar.
+8 years of experience as a manager in production/repair/testing operations from an international industrial environment.
Deep knowledge and experience in production, repair, and testing
Familiarity with quality standards and health and safety regulations
Strong leadership and change management skills
Planning and budgeting skills
Fluent in English.
Microsoft Office Tools.
Experience of ERP and/or asset management systems / warehouse management systems
Experience of repair & testing and production planning / S&OP systems.
Customer focus
Great interest in sustainability and environmental work
Great interest in production, repair & testing processes, digitalization and automation (Industry 4.0)
Strong communication and presentation skills
Time management and prioritization skills
Interpersonal skills
Problem solving skills and positive attitude towards challenging tasks
Solution and development minded
Willingness to travel as required.

Nice To Haves

Master’s degree preferred.
Experience from ITAD industry with data center processing will be an asset.
Other language skills valued.
Working in an international company is valued

Responsibilities

Lead production and value recovery operations across the U.S. and Canada.
Ensure daily–annual operational targets are met and resolve escalated technical issues.
Implement value recovery strategies and maintain safe, efficient facilities and equipment.
Oversee U.S. site lease, security, environmental, and sustainability practices.
Ensure compliance with ISO 9001, 14001, and 27001 and manage related audits.
Drive process improvements, cost efficiency, and technology adoption.
Support sustainability through component reuse and reduced e‑waste.
Track KPIs and report on operational and project performance.
Serve as the primary contact for North American operations.
Collaborate with cross‑functional teams globally.
Manage customer, vendor, and partner relationships and support customer visits.
Prepare and manage North American production and value recovery budgets.
Monitor costs and support S&OP and multisite capacity planning.
Lead, develop, and grow production and value recovery teams in the U.S. and Canada.
Recruit talent and foster a culture of collaboration, accountability, and continuous learning.