Senior Manager - Product Support, Space Communications Programs

Boeing•El Segundo, CA

1d•Onsite

About The Position

The Boeing Company's Defense, Space and Security (BDS) division is seeking a Senior Program Manager, Product Support, Space Communications Programs (SCP) to join their team in El Segundo, CA. This role reports to the Senior Director, Space Communication Programs. The Product Support Manager will have full Responsibility, Accountability, and Authority (RAA) for the acquisition, execution, delivery, and management (Cost, Schedule, Technical, Risk) of on-orbit factory support activities for the Space Communication Programs portfolio. This includes the role of General Manager for the Customer Operations Support Center. The position involves direct supervisory authority for a multi-functional team supporting customers post-system handover. The organization encompasses the Customer Operations Support Center (COSC) for commercial customers, on-orbit support contracts for US Government satellites (UHF F/O, MUOS, GOES, TDRS), system and ground support for the MEXSAT system, and the SCP Insurance Office. The leader will collaborate with the Satellite Mission Support Engineering organization for technical expertise in fault detection, response, containment, and root cause/corrective action (RCCA) activities. The manager will be fully responsible for the business performance of the portfolio, including revenue, earnings, orders, overhead, and cash flow.

Requirements

Minimum 5 years of experience leading or managing cross functional teams.
Minimum 5 years of experience in Program Management or IPT Leadership including cost, schedule, and technical management.
Experience leading projects that require integration across business units and/or multiple functions.
Ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship.
An interim and/or final U.S. Secret Clearance Post-Start is required.
Must meet U.S. export control compliance requirements.
A “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Nice To Haves

Experience in space/satellite systems.
Experience with engineering and program management processes including business development, ground and mission engineering, integration and test.
Experience communicating with senior managers and executives, customers (internal and external), business partners / suppliers / subcontractors, and government representatives.
Ability to adjust priorities to multiple demands and unanticipated events.
Demonstrated skills in establishing, managing and administering multiple projects concurrently.
Active Secret clearance is preferred.

Responsibilities

Leading the multi-disciplinary teams responsible for on-orbit factory support across all Space Communications Programs.
Set the vision and implement the strategies for execution of satellite and satellite systems support.
Guide the customer-facing leads in executing customer operations support through the Company-funded, commercial customer COSC and other direct support contracts, ensuring contract requirements are met and, where applicable, on-orbit incentives are captured.
Establish and maintain relationships with customer counterparts and the insurance community to ensure customer satisfaction and identify opportunities for future partnership.
Identify and capture opportunities in value-added factory support services across the Space Communications Programs portfolio.

Benefits

Competitive base pay
Variable compensation opportunities
Health insurance
Flexible spending accounts
Health savings accounts
Retirement savings plans
Life and disability insurance programs
Paid and unpaid time away from work
401(k) plan
Company match on 401(k) contributions up to 10% of eligible pay with immediate 100% vesting
Student Loan Match
Relocation assistance