Senior Manager, Product Quality

KION Group•Atlanta, GA

1d•$127,125 - $175,000•Remote

About The Position

Dematic is looking for a Senior Manager, Products Quality to become part of our successful team. This role offers a fantastic chance to head an essential department in a dynamic setting. It presents stimulating challenges to guide, collaborate, and add value across various groups within KION. Strategy, process, and standards are developed by the Global Quality Organization to support Dematic’s mission. This includes focusing on customer needs, cutting costs, and producing technically outstanding products and solutions delivered promptly with high quality. The Senior Manager, Product Quality role will ensure new products are delivered according to internal procedures. It promotes a prevention outlook and implements a quality strategy supporting global goals, initiatives, and objectives.

Requirements

Preferred 10+ years of relevant Quality experience.
Preferred 5+ years of leadership experience in a high growth, fast-paced environment. Demonstrated leadership capabilities must align with Dematic and KION Core Values of Integrity, Collaboration, Courage, and Excellence.
Experience directing the quality of multiple sizable and complicated projects within a rapidly changing environment.
Experience in developing ISO compliant globally coordinated Quality Systems.
Relevant experience in the use of improvement tools such as Lean, SS, 5S, Value Stream/Process Mapping, Kaizen, Development of Experiments and/or other similar tools.
Proven experience driving an effective corrective action system.
Ability to travel approximately 25-35%.
Bachelor’s Degree in Engineering or a related field, with equivalent experience considered. Preference given to candidates with a Master’s Degree or equivalent experience.

Nice To Haves

ASQ and /or PMP certifications is a plus.

Responsibilities

Own and define the global Product Quality strategy, aligned to enterprise goals, and ensure execution across all regions and product lines.
Establish global quality standards, governance models, and performance frameworks, holding regions and functions accountable to compliance and outcomes.
Accountable for reducing cost of poor quality, improving margin, protecting revenue through defect prevention, and improving customer happiness at scale.
Serve as a key advisor to senior leadership on product risk, quality investment decisions, and strategic tradeoffs. Represent Product Quality in executive reviews, major customer engagements, and external audits.
Build and evolve the Product Quality organization, including talent strategy, succession planning, and leadership development to support future business growth.
Develop a culture passionate about preventing issues, delivering excellence, and driving teamwork.
Successfully define workflows, reporting relationships, processes, and collaborate cross-functionally to get results and meet the global quality and regional team targets.
Develop and manage the budget, resource plan, and business plans in conjunction with the Global Department Leader.
Ensure outstanding quality and continuous improvement across suppliers, operations, manufacturing, customers, projects, management systems, etc.
Monitor, report, and present key results and challenges to Quality executives. Recognize trends to gauge current and future performance. Acquire optimum efficiency within the region to prepare strategic plans.
Collaborate with manufacturing, engineering, and project groups across our business to support partners and guarantee timely delivery of new products that meet our quality standards and criteria.
Troubleshoot and resolve the most complex quality problems within multi-department areas and present solutions to internal collaborators and Dematic customers.
Drive process measurement initiatives, including scorecards and other metrics, which can also be used to drive process improvements.
Share guidelines across the team and greater organization.