Senior Manager, Product Manager-Retail Bank Platform Enablement

Capital One•McLean, VA

3d•$182,500 - $249,900

About The Position

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the team: We are investing heavily in Bank Modernization to simplify how we build, launch, and service financial products. This role oversees the platform products that solve our customer journey verification ecosystem. As the Senior Manager of Platform Enablement, you will lead a high impact product organization responsible for the end-to-end customer journey confidence. Your mission is to eliminate manual testing, unlock robust production validation, and bridge the gap between pre-release testing and post release monitoring. You will manage a portfolio that includes maturing enterprise-grade testing tools, a transformative production-testing capability, and high-potential 0-to-1 initiative in observability. Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Requirements

At least 5 years of experience working in Product Management
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Nice To Haves

Experience leading change and technical shifts across complex organizational structures
Experience designing and executing advanced production validation strategies
Experience working within cloud-native banking architectures, payment gateways, or highly regulated financial environments
Understanding building and optimizing modern CI/CD pipelines

Responsibilities

Lead a high impact product organization responsible for the end-to-end customer journey confidence.
Eliminate manual testing, unlock robust production validation, and bridge the gap between pre-release testing and post release monitoring.
Manage a portfolio that includes maturing enterprise-grade testing tools, a transformative production-testing capability, and high-potential 0-to-1 initiative in observability.