Senior Manager, Product Manager - In Person Transactions

Capital One•McLean, VA

1d•Onsite

About The Position

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team The In-Person Transactions team is responsible for the technology that powers almost every physical touchpoint where our customers interact with their money. We operate at the critical intersection of digital software and physical hardware, managing the full ATM stack and the broader ecosystem of in-person banking. While this space has traditionally relied on legacy systems and rigid hardware constraints, our team is focused on rethinking the status quo. We are building a modern, software-driven platform that treats our physical devices as intelligent endpoints rather than static machines. As the Senior Manager, Product Management, you will lead a dedicated team of product managers in reimagining how we manage our physical fleet. This is a high-impact leadership role where you will own multiple line-of-business initiatives that directly affect the company’s bottom line to the tune of millions of dollars. You will be responsible for large-scale feature builds—from redesigning the customer UX to make transactions faster and more secure, to developing new ways to monitor and deploy software to hardware in the field. This isn’t just about maintenance; it’s about identifying where legacy processes are slowing us down and building the software-driven solutions that drive massive efficiencies and return hours of time back to our customers. Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Requirements

At least 5 years of experience working in Product Management
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Nice To Haves

Experience translating business strategy and analysis into consumer facing digital products

Responsibilities

Lead a dedicated team of product managers in reimagining how we manage our physical fleet.
Own multiple line-of-business initiatives that directly affect the company’s bottom line.
Be responsible for large-scale feature builds—from redesigning the customer UX to make transactions faster and more secure, to developing new ways to monitor and deploy software to hardware in the field.
Identify where legacy processes are slowing us down and build the software-driven solutions that drive massive efficiencies and return hours of time back to our customers.