Senior Manager, Product Manager - Audience Data & Reporting
About The Position
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team Retail Bank Marketing Technology sits at the core of Capital One’s Bank business where complex, enterprise data infrastructure powers how we bring the iconic Capital One brand to life. We are seeking a Senior Manager, Product Management to own the automation strategy for our processes and controls. You will directly lead a high-performing, product-minded data analysts, owning the vision and execution of how we instill an automation-first mindset in how we launch marketing campaigns for Capital One. Your mission is to transform our processes into an AI-first engine that enables us to ship marketing at a rapid pace. This is a unique opportunity to enhance the core of the engine that powers our growth and directly impacts the bottom line by significantly increasing the throughput of marketing while reducing errors associated with existing manual processes. This Senior Manager, Product Manager will lead the Mission Control Team. You will drive the evolution of our campaign deployment workflows by engineering automated launch protocols and sophisticated risk-mitigation frameworks. In this role, you will guide the operational team responsible for architecting and scaling marketing campaign protections, instilling a visionary automation-centric philosophy across all initiatives. Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment
Requirements
- Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing
- OR Bachelor's degree in any field and at least 4 years of Product Management experience
Nice To Haves
- Experience translating business strategy and analysis into consumer facing digital products
Responsibilities
- Own the automation strategy for our processes and controls.
- Lead a high-performing, product-minded data analysts, owning the vision and execution of how we instill an automation-first mindset in how we launch marketing campaigns for Capital One.
- Transform our processes into an AI-first engine that enables us to ship marketing at a rapid pace.
- Enhance the core of the engine that powers our growth and directly impacts the bottom line by significantly increasing the throughput of marketing while reducing errors associated with existing manual processes.
- Lead the Mission Control Team.
- Drive the evolution of our campaign deployment workflows by engineering automated launch protocols and sophisticated risk-mitigation frameworks.
- Guide the operational team responsible for architecting and scaling marketing campaign protections, instilling a visionary automation-centric philosophy across all initiatives.
Benefits
- comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
- performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
