Senior Manager Product Management
About The Position
This role is based at one of our corporate offices in McLean, VA, Memphis, TN, or Dallas, TX. This is your chance to be a part of an in-house Technology team that's creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world! As a Senior Manager Product Management, you will bring your technical skills to a hospitality company with an award-winning culture. On the On-Property Product team reporting to the Director Product Management, you will support strategic initiatives, including Hilton's property management system transformation. You will combine strategic product leadership with hands-on execution, requiring the skill to define vision, build roadmaps, influence stakeholders, and deliver business outcomes. You bring strong product management experience, thrives in cross-functional environments, and can translate complex business needs into impactful product solutions.
Requirements
- Seven (7) years of work experience in Product, Technology, Customer Experience or related field.
- Experience communicating with stakeholders, analyzing business and product requirements, and developing product documentation in a cross-functional Agile environment.
- Demonstrated proficiency in Jira and Confluence.
- This is a hybrid role and would require to be near one of our three US office locations (McLean, Dallas, Memphis)
- Travel up to 10% (if applicable).
Nice To Haves
- Bachelor's Degree, Associate's Degree plus 6+ years of Technology-related experience, or High School Diploma/GED plus 12+ years of Technology-related experience.
- Ten (10) + years of work experience in Product Management, Technology, Hospitality Technology, Customer Experience, or a related field.
- Experience with PEP or another hotel property management system.
- Experience mentoring, coaching, or leading Product Managers, Product Owners, or other product professionals.
Responsibilities
- Own product strategy, and prioritization for assigned domains, initially focused on PEP's inventory, groups, and reporting capabilities.
- Translate business opportunities, operational challenges, risks, and hotel feedback into product recommendations and delivery plans.
- Develop expertise in hotel operations, property management workflows, and business processes to identify opportunities for innovation and efficiency.
- Own product initiatives from discovery through delivery, adoption, and measurement.
- Create and communicate product requirements, business cases, roadmaps, priorities, risks, and recommendations to drive successful product outcomes.
- Engage business stakeholders to understand needs, operational challenges, and strategic opportunities.
- Collaborate with Product Owners to identify and mitigate delivery risks.
- Build alignment across Product, Software Engineering, Architecture, Quality Engineering, Front Office, Revenue Management, Commercial, and Program teams to drive successful outcomes.
- Support vendor and technology partner engagements by providing product direction, evaluating solutions, and aligning delivery with business objectives.
- Initial ownership will focus on Inventory, Groups, Reporting, and other enterprise priorities within Hilton's property management platform, with responsibilities evolving as business needs and product roadmaps change.
Benefits
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
- Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
- Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
- Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
- Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
- Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
- Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
- Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
- Financial security for your future – Our retirement plans make it easier to save for what's next
- Hilton Annual Incentive (Bonus) Plan
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
