Senior Manager, Product Management- Associate Experience

Capital One • McLean, VA

1d • Remote

About The Position

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team As the Senior Manager of AX Data Strategy and Analytics, you will define the vision for a platform that informs our Associate Experience product strategy and technology investments. In this role, you will lead the internal data strategy for our daily associate tooling, managing the existing data product ecosystem and providing build vs. buy recommendations for new solutions. You will collaborate with Data Technology, Associate Experience, and AI Strategy leaders to ensure data is captured, transformed, and utilized in a business-focused and well-governed manner. Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Requirements

• At least 5 years of experience working in Product Management
• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
• A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Nice To Haves

• Experience translating business strategy and analysis into consumer facing digital products
• Experience translating complex business strategies into internal data products
• Experience managing Data-as-a-Product, including the development of automated dashboards and self-service analytics tools.
• Experience with modern data stacks (e.g., Snowflake) and product analytics tools (e.g., Fullstory) to measure digital experience health

Responsibilities

• Define the vision for a platform that informs our Associate Experience product strategy and technology investments.
• Lead the internal data strategy for our daily associate tooling.
• Manage the existing data product ecosystem.
• Provide build vs. buy recommendations for new solutions.
• Collaborate with Data Technology, Associate Experience, and AI Strategy leaders to ensure data is captured, transformed, and utilized in a business-focused and well-governed manner.

Benefits

• performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).
• comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager