Senior Manager - Product Management (Employee Card)

American Express•New York, NY

2d•Hybrid

About The Position

American Express Global Commercial Services (GCS) is dedicated to the success of businesses big and small with the vision to be essential to our customers’ businesses every day. As part of GCS, the Small Business Product Strategy and Card Features team sits within our Small Business Products organization. “SBS Strategy” is responsible for articulating the vision for the SBS product line and managing features and functionality shared across the SBS Card portfolios. Important among these features are Employee Cards. Every Business Card Member has the option to add additional Employee or “supplemental” cards to their accounts, which can be used to segment expenses or enable Employee Spend. Employee Cards provide a vital role in enabling our customers to run and fund their businesses and are some of American Express’ most relied-upon business tools. The Senior Manager will be responsible for the product strategy, value proposition and P&L for our Employee Card portfolio. This person will play a key role in all core aspects of the portfolio strategy and will be responsible for managing the product roadmap, driving acquisition and engagement, supporting Go-To-Market initiatives, and leading reporting and analytics. This individual will work cross-functionally with key internal partners including Prospect and Customer Marketing, Servicing, Finance, New Product Development, GCO, Compliance, Product Operations, Control Management and more. A successful candidate will have a passion for and ability to manage products with a best-in-class experience, develop and implement winning strategies, think outside and beyond the box, and influence a variety of partners.

Requirements

Ability to manage products with a best-in-class experience.
Ability to develop and implement winning strategies.
Ability to think outside and beyond the box.
Ability to influence a variety of partners.

Responsibilities

Responsible for the product strategy, value proposition and P&L for our Employee Card portfolio.
Managing the product roadmap.
Driving acquisition and engagement.
Supporting Go-To-Market initiatives.
Leading reporting and analytics.

Benefits

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities