Senior Manager, Product Lifecycle Management

ZOLL Medical Corporation•Chelmsford, MA

1d•$125,000 - $175,000•Hybrid

About The Position

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service. At ZOLL, you won't just have a job. You'll have a career—and a purpose. Join our team. It's a great time to be a part of ZOLL!

Requirements

Bachelor's Degree Business, Engineering, Supply Chain Management, or a related field required
8+ years’ experience with Manufacturing, Quality, Regulatory, or product development role in the medical device industry required
5+ years’ experience managing a team, managing managers preferred preferred
Direct experience with product lifecycle management systems and processes required
Proven track record of managing and improving business processes required
Ability to utilize/develop tools for creation and management of KPIs
Working knowledge of Product Lifecycle Management and Oracle ERP systems
Subject Matter Expert (SME) for Configuration and Change Control
Work collaboratively with a strong bias for continuous improvement
Strong interpersonal, teamwork, presentation, and collaboration skills
Strong workload planning skills, organization, attention to detail, and follow through
Working knowledge of part numbering and bill of material (BOM) structuring
Working understanding of FDA current good manufacturing practices (cGMP)

Responsibilities

Lead cross-functional collaboration with stakeholders, employees, suppliers, and internal customers to ensure effective execution of PLM processes, alignment on business requirements, and successful deployment of process improvements and system changes.
Provide leadership and mentoring to the hybrid team members across multiple time zones and locations including Change Analyst Manager(s), PLM Administrator(s), Computer Aided Drafting (CAD) Lead(s); must perform as a hands-on contributor, as necessary.
Lead the training and support of ZOLL employees on change control requirements and PLM system capabilities, collaborating with stakeholders and internal customers to drive adoption, continuous improvement, and successful implementation of business process and system enhancements.
Set team and individual goals and KPI’s which align to business and department objectives, fostering the execution of goals through coaching and mentoring
Identify best practices for configuration and change control across ZOLL. Edit, modify, and improve PLM system and Standard Operating Procedures (SOPs) to implement throughout the organization.
Lead compliance activities related to the Quality Management System (QMS) in line with international and domestic regulations, business process improvements, and improved end user engagement.
Assist during external audits by regulatory bodies (e.g. FDA, Notified Body, California State Department of Public Health, Internal) as required.
Support product development project documentation to ensure compliance with regulatory and internal QMS requirements.
Accountable for Item Master data in PLM and Oracle ERP system.