Senior Manager, Product Design, Admin & In House

Harvey • New York, NY

15h

About The Position

At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. With 1000+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team is sharp, motivated, and deeply committed to the mission. We move fast, operate with intensity, and take real ownership of the problems we tackle — from early thinking to long-term outcomes. We stay close to our customers — from leadership to engineers — and work together to solve real problems with urgency and care. If you thrive in ambiguity, push for excellence, and want to help shape the future of work alongside others who raise the bar, we invite you to build with us. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview We’re looking for a Senior Design, Product Design to lead design for our Admin & In House portfolio, two critical personas for Harvey. Our Admin experience enables firm leaders to standardize, scale, and govern how legal work gets done and includes workflow configuration, knowledge management, and usage visibility into a unified platform. Our In-House experience enables in-house legal teams respond to business needs faster and more effectively, enabling teams to handle high-volume work, reduce turnaround time, and operate as proactive partners to the business. You’ll operate as a strategic partner to Product, Engineering leadership, owning how design contributes to business outcomes, customer trust, and long-term product vision for these personas. You’ll set direction, develop designers, and ensure Harvey ships cohesive, high-craft experiences as our surface area and ambition grow. You will be responsible for innovating and delivering unprecedented experience across end end-to-end user experiences of complex, multi-step workflows—where clarity, speed, and trust are non-negotiable. Your work will directly influence how thousands of lawyers reason, draft, and decide with AI. As leader, you will be a foundational member on the Design leadership team, and embody strong operations and communications skills that guide the team to build great products anchored in real user needs. You will define best practices, design for challenges both big and small, and lay the foundations for our product for years to come. You’ll report to VP Design at Harvey and have portfolio-wide impact to how our product, team, and culture scale.

Requirements

• 8- 10+ years of experience in Product Design, with 5+ years directly managing product designers.
• Experience designing and shipping AI-powered or highly technical products.
• A strong portfolio demonstrating design leadership of high craft, complex products from concept through launch, with clear impact on users and the business.
• Excellent judgment—you know when to go deep, when to delegate, and when to push.
• Proven experience leading design strategy and execution in close partnership with Product and Engineering.
• Demonstrated ability to define and ship high-quality experiences in complex, ambiguous problem spaces.
• Strong product instincts—you can zoom out to strategy and zoom in to details with equal confidence.
• Deep commitment to growing people and raising the craft bar across a team.
• Comfort operating in fast-moving environments with evolving priorities.
• Exceptional communication skills and the ability to influence senior stakeholders.
• A growth mindset, resilience, and a bias toward learning through doing.
• Empathy—for users, teammates, and the realities of high-stakes professional work.
• Strong people leadership instincts with a bias toward clarity, empathy, and accountability.

Responsibilities

• Strategy owner & influencer with strong product sense: Own and drive user-centered design strategy for a major domain surface at Harvey, in close partnership with Product and Engineering leadership. Identify new problems and opportunities rooted in user problems, working intimately with user research and data to propose paths forward
• For roadmap delivery, navigate trade-offs across scope, quality, and speed while maintaining a high bar for craft and outcomes. Proactively identify risks, unblock teams, and drive alignment across functions to ship high-quality work.
• Craft Define and champion what “great” looks like for AI-powered professional workflows at Harvey. Set and maintain the craft bar across interaction design, systems thinking, content, and visual execution. Lead your teams to define bold product bets—especially where AI meaningfully changes how work gets done. Translate complex technical capabilities into simple, trustworthy, and intuitive user experiences that is world-class AI design
• People manager: Own org design, resourcing, and prioritization across multiple teams and initiatives. Build, lead, and grow a team of product designer ICs with strong craft, systems thinking, and product instincts. Drive strategic, visual and systems-oriented feedback for end-to-end flows and experiences to ensure they are simple and delightful Champion process improvements that streamline team workflows, governance models, and cross-team collaboration, ensuring your domain/pillar scales efficiently.
• Organizational leader: Partner with design, product, and engineering leaders to evolve Harvey’s design culture, processes, and operating model. Establish best practices for decision-making designing AI-powered products in high-trust, high-stakes environments. Partner closely with Design Ops, Research, Product Ops, and Engineering leadership to improve how teams work together. Represent design in high-stakes conversations with executive leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed