Senior Manager Procurement

IATA•Montreal, QC

10h•Hybrid

About The Position

Join our Corporate Services division as we embark on a continuous improvement and digital transformation journey. The ambition of Corporate Services is to be the trusted proactive partner providing data-driven corporate services for the business, while upholding the highest fiduciary standards. The Corporate Services division encompass the following departments: Corporate Finance, Treasury and Tax, FP&A, Regional Finance across 5 regional offices, Internal audit, Corporate Risk and Compliance, Corporate Administration and Procurement. Reporting to the Assistant Director, Procurement Services you specialize in the digital landscape and will be managing complex software, cloud services, and specialized talent that keeps our association running. You will act as a data driven procurement expert and partner to our global teams, helping them navigate the "Buy vs. Build" dilemma and ensuring our external partnerships—whether they are enterprise platforms or specialized contractors—deliver maximum value.

Requirements

8+ years in procurement or strategic sourcing, including 3+ years focused on technology categories.
University Degree in Procurement, Business Administration, or equivalent
Proven ability to negotiate complex SOWs and MSA (Master Service Agreements) with both large vendors and individual contractors, supported by strong communication skills that translate complex trade‑offs into clear, executive ready recommendations.
Solid partnership skills to work effectively with Vendor Management, ensuring smooth transitions from contract signature to a partner oversight and ongoing vendor performance.
Deep market knowledge of technology and consulting roles (Developers, Architects, Project Managers) to ensure competitive contractor pricing, along with proficiency in ServiceNow Procurement, SAP Ariba, Coupa, and Jira workflows, e‑sourcing, eAuctions, and contract governance.
Working knowledge of AI technologies(including machine learning, NLP, automation)with the capability to assess AI‑driven solutions, interpret outputs, and identify opportunities to improve procurement efficiency, analysis, and decision‑making.
Fluent in spoken and written English, and knowledge of French and any other languages is an advantage.

Nice To Haves

Preferred certifications include CPSM, MCIPS, CSCP/CPIM, or equivalent

Responsibilities

Lead high-stakes negotiations for enterprise software licenses, cloud infrastructure (AWS/Azure/GCP), and niche SaaS platforms.
Proactively source and manage indirect categories: covering supplier identification, RFx/competitive events including property leasing, negotiation, and contract award.
Source contractors and professional services. You will negotiate hourly rates, SOWs (Statements of Work), and ensure we are getting top-tier talent at competitive market rates.
Partner with the Vendor Management team to track KPI performance, manage QBRs (Quarterly Business Reviews), and ensure service providers meet their contractual obligations.
Mastery of key clauses (liability caps, indemnities, IP, confidentiality, termination/transition assistance, audit rights, benchmarking, MFN, price‑adjustment mechanisms).
Credible partner to senior leaders; balances speed, risk, and value; manages conflicting priorities.
Dive deep into "hidden" costs—like auto-renewals, storage overages, and seat underutilization—to optimize our OpEx spend.
Collaborate with Security and Legal to ensure all software and service providers comply with our data privacy, AI and compliance standards.
Oversee end‑to‑end contract management, including drafting, negotiation, execution, renewal, and termination. Ensure all agreements remain compliant, current, and aligned with organizational policies while proactively identifying contractual risks and opportunities for optimization.
Interpret and manipulate large, multidimensional data sets to generate meaningful insights that inform sourcing strategies, vendor performance evaluation, and commercial negotiations. Convert analytical findings into clear, actionable recommendations that strengthen procurement outcomes. Experience with Power BI, SQL, or other data manipulation and visualization tools.