Senior Manager, Procurement

New Listings•Plano, TX

6d•Hybrid

About The Position

At Collective Health, we’re transforming how employers and their people engage with their health benefits by seamlessly integrating cutting-edge technology, compassionate service, and world-class user experience design. We are seeking a Senior Manager, Procurement to manage its procurement function across the company. Primary focus of the team is technology spend (software, hardware, services, outsourced labor, etc.). As Collective Health expands its product offering, facilitating new vendor selection, evaluation and contracting the support for these products is increasingly critical work. In this role, you will assist with sourcing and procurement of technology and services, negotiating pricing terms, managing vendor relationships and contract lifecycle. You will be responsible for SaaS license management and critical vendor relationships. You will work closely with teams across Collective Health including Legal, Finance, HR Operations, Product and Engineering to discover and acquire the best tools and services for our initiatives. Are you detail oriented and passionate for all sorts of new and exciting technology? If so, we want you on our team!

Requirements

Bachelor’s degree with 7+ years of progressive procurement experience, including at least 1-2 years in a supervisory role, within technology, financial services, healthcare, or some other regulated business.
Proficiency with advanced P2P software and data analytics tool (e.g. Excel)
Exceptional negotiation, financial modeling, and vendor analysis skills, with a proven ability to reduce costs while maintaining quality.
A confident problem-solver with a track record for building strong cross-functional partnerships with senior leaders, internal clients and external vendors.
Strong verbal and written communication skills, good interpersonal skills and ability to lead and influence multiple projects simultaneously
Experience with purchasing large orders of computers, software licenses, and SaaS subscriptions
Experience sourcing and managing licenses for enterprise SaaS platforms (e.g., Salesforce, Atlassian, Google, Zendesk, OpenAI) and hardware/software commonly used in a tech-forward organization.

Nice To Haves

Healthcare experience, particularly digital healthcare, a plus.
Deep understanding of HIPAA and healthcare compliance preferred
The willingness to continue learning and expanding into other business areas as needed to support our procurement needs

Responsibilities

Champion adoption, and lead the end-to-end sourcing, vendor management, and procure-to-pay (P2P) processes across CH’s operations
Lead or oversee end-to-end Request for Proposal (RFP) processes, draft scopes of work (SOW), score vendor responses, and run competitive bidding processes
Oversee high value indirect spending, with heavy emphasis on specialized healthcare and corporate categories
Manage and grow a procurement function for the company that includes a procurement process with review, oversight, and collaboration with Finance, Legal, Tech and operating teams.
Collaborate with various teams to assess current systems and manage the annual renewal and RFP processes.
Understand department spending and priorities to best support the organization’s needs.
Maintain databases of suppliers and contracts and details related to it.
Maintain master data for spends, including its categorization and reporting. Also, use contract data to engage business partners related to contract renewals providing advice on how to optimize contracts
Work with our Legal team to manage the review and approval of Master Service Agreements, Terms of Service, BAAs, and End User License Agreements with our vendors, making sure agreements comply regulatory frameworks, including HIPAA, SOC2 Type II, and Business Associate Agreements (BAA).
Coordinate other required reviews before final contract approval, including security, product and technology.
Provide Collective Health teams with feedback on procurement requests, including possible cost savings, existing or competing services and products that could better serve the company's needs.
Partner with senior leaders to forecast technology and services needs, influencing budgeting and strategic planning.
Implement best practices for SaaS license optimization and cost saving initiatives, including regular audits and physical inventory.
Develop and launch a comprehensive vendor risk management program in partnership with Security and Legal teams.
Begin establishment of a formal process for strengthening strategic vendor partnerships.