Senior Manager, Process Design Engineering

GXO Logistics•Remote, OH

About The Position

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of. As the Senior Manager, Process Design Engineering, you will lead the development and optimization of operational processes, facility designs, and technology solutions that support successful customer implementations and operational excellence across GXO's logistics operations. You will partner cross-functionally with Operations, Engineering, IT, PMO, Finance, Legal, and Corporate Compliance to translate customer requirements into scalable process and facility designs, evaluate operational and financial impacts, and integrate WMS and automation solutions. This role requires strong analytical, technical, and problem-solving skills to develop effective solutions, resolve complex challenges, and support successful site launches.

Requirements

Bachelor's degree or equivalent related work or military experience
10-12 years of experience in logistics, transportation, warehousing, distribution, process engineering, industrial engineering, or supply chain operations
8-10 years of related experience with a Bachelor's degree; 8 years with a Master's degree; or 5 years of business experience with a PhD
3-5 years of experience with new site implementations, operational process design, facility design, or related engineering projects
Experience translating customer requirements into operational processes, facility designs, and scalable logistics solutions
Strong knowledge of WMS capabilities, process design, automation integration, and logistics technology
Experience developing process flows and technical documentation that clearly communicate operational, IT system, automation, and integration processes
Strong analytical, problem-solving, decision-making, communication, and technical writing skills
Travel up to 50% of the time
Work collaboratively across Operations, Engineering, IT, PMO, Finance, Legal, and Corporate Compliance teams
Support operational teams during site launches, peak periods, and recovery situations

Nice To Haves

Lean Certification (Lean Six Sigma or equivalent)
Experience with Blue Yonder WMS, TMS, data analytics tools, Microsoft Visio, and automation software
Experience in industrial engineering, systems design, or process engineering
Knowledge of FTZ, CTPAT, bonded warehousing, and international shipping operations

Responsibilities

Lead the development of operational processes and facility designs by translating customer requirements into scalable, efficient, and financially viable solutions
Conduct cross-functional process reviews with Operations, IT, and Engineering to identify gaps between physical processes, WMS capabilities, automation, and systemic solutions
Evaluate operational designs, productivity rates, profitability, cost model impacts, and key assumptions through data analysis and sensitivity analysis
Develop detailed process flows and technical documentation incorporating WMS and automation software architecture, system integrations, payload streams, automation flows, and operational workflows
Partner with Operations, Engineering, IT, Corporate Compliance, PMO, Finance, and Legal teams to develop and execute process design solutions and resolve complex implementation challenges
Lead gap analysis activities, establish quality standards, identify required resources, and ensure issues are appropriately assigned, addressed, and closed
Provide process design and operational expertise to launch and local site teams during site launches, peak periods, and recovery situations